Good place, just need to improve a little bit. Ok stay.
sergio
2024 年 4 月に 2 泊滞在
4/10 (不満)
Edmundo Tomas、Tecate, BC
家族旅行, 小さなお子様連れの家族旅行
2024 年 4 月 22 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
No conexión eléctrica en el baño, sanitario viejo, regadera chorro de agua para todo lado,no conexión eléctrica para conectar CP, el A C ruidoso
Edmundo Tomas
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Marisol
2024 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス
Marisol
2024 年 4 月に 1 泊滞在
4/10 (不満)
Sylvia
2024 年 4 月 18 日
Sylvia
2024 年 4 月に 1 泊滞在
8/10 (良い)
Carlos
小さなお子様連れの家族旅行
2024 年 4 月 18 日
良かった点 : 清潔度、スタッフとサービス
it was good except that I couldnt get the remote to work and they did not give me blankets for the sofa bed
Carlos
2024 年 4 月に 1 泊滞在
4/10 (不満)
Barry
家族旅行, グループ旅行
2024 年 4 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
1. Staff could not initially find our reservation
2. First room they provided was dirty and in a construction area. Had to move out.
3. Second room is average. Said to have 2 Queen beds, but fairly certain they were 2 Double beds. Lack of towels. Fought w/staff to obtain additional towels. No kleenex. Light in sink area not working. Toilet seat loose and falling off. Extra Deposit required for TV and A/C remotes.
4. After fighting w/staff for towels, they gave us swimming towels. We were 4 adults and room initially only had 2 bath towels, 1 hand towel, and 1 washcloth. (washcloths are very rare in Mexico?)
5. Swimming pool in April was ice cold. Appeared cloudy (dirty). Had no banisters at either of the stairs going in. First step was rather steep and I sat on ground first before trying to step in.
6. Property is under major construction with remodeling going on in many areas and debris being stored in everywhere. Seemed to be many people staying at the same time and they were outside talking into the night. Difficult to relax.
7. Not likely to return.
Barry
2024 年 4 月に 2 泊滞在
6/10 (普通)
Rocio
2024 年 4 月 14 日
良かった点 : スタッフとサービス
Falta mantenimiento en las habitaciones sobre todo baños