メトロポール劇場周辺のホテル

"ドライヤーがなく、次の日にメモを置いたら持ってきてくれましたが、その次の日、またドライヤーがありませんでした。 このレベルのホテルでこの対応はどうかと。 ただ、場所はどこに行くにも便利で、立地は最高です。"

"室内も清潔で　フロントの方も明るくフレンドリーで良かったです。朝食のビュッフェがとても美味しかったです 素敵なウィーンでの時間を過ごす事ができました。ありがとう"

"スタッフも丁寧な対応を頂きました。　 お部屋も清潔で広さも良かったです。"

"The staff ignored my requests twice and messed up my breakfast reservation. First, after staying one night, I found that the room had not been cleaned. The front staff mentioned they only clean rooms and change towels upon request, which was information they hadn't provided at check-in. I was surprised and requested that my room be cleaned for the remaining two days of my stay. Surprisingly, they DID NOT clean it the next day. I asked the front desk again to ensure the room would be cleaned the following day. Guess what? They DID NOT clean it that day either. I was shocked that such simple requests were ignored twice. Second, after noticing my room wasn't cleaned and towels needed changing, I asked a staff member to bring new towels. He said "right away," but 20 minutes passed and they never arrived. I was very tired after a long day, so I called the front desk again. This time, the staff member immediately came to my room with new towels. I had to ask twice for a basic task as well. Finally, they attempted to charge me for breakfast even though it was included in my reservation. When I arrived at the breakfast restaurant, they asked for my room number, but it wasn't on their list. The staff member checked in the back and informed me I had to pay. After I showed my reservation details on my phone, she checked again and confirmed I didn't need to pay. What exactly were they checking the first time? I had the worst experience at this hotel. It is absolutely not recommended."

"とても丁寧な接客や愛想の良い接客、きれいな室内でとても快適でした！ また、メッセージのやりとりをしていただいていたのも安心でした。 朝食の際のスタッフさんが特に気軽にお話ししてきてくださり嬉しかったです。 （クリスティーナさんは飲み物をこまめに気遣ってくださり、とても快適に過ごせました！）"

"綺麗で広さも充分あり大変満足できる滞在でした。"

"困ったときにはすぐスタッフの女性が動いてくれたので、大変快適でした。近くにスーパーもあり、家で暮らすように料理をすることができました。観光で疲れて帰っても駅のすぐそこ。この次ウィーンに来たらまた絶対ここと決めています。"