「This is our third time staying here. The property is charming and unique. It is located near the heart of the city and so much can be reached by walking down Franklin St. and the adjacent neighborhoods staring at the rich collection of antique homes. Nice common areas, a fully stocked kitchen and plenty of coffee help the quests meet and chat. Check-in is easy. Off street parking that is in a locked and gated lot behind the building is a big plus. We will stay again. 」
「This hotel is really a unique experience. They treat you like royalty. Our room was small but had a ton of character. Only had one spot for one suitcase, so we used the large window sills for the other one. There is really no place to park, so we used the valet parking which was $52.00. But they unload your luggage out of the car and take it to the room for you. By the time we text to get our car, it was there and they had loaded our luggage into and we were ready to go. Great place to stay with...
「The staff was amazing and so friendly, we come to Cleveland every summer and this is our first time staying here. We will never stay any where else. Parking was central to everything, we didn’t have to drive once all weekend. We could walk everywhere and all the restaurants around were great!! 」
「The hotel itself was very nice and staff was friendly and helpful. There was some issues with the parking available on site as the garage gate wouldnt register our cards as well as other guests. Staff were quick to come out to open the gate however. Overall its a pretty hotel in a very convenient location and Id be happy to check out the rest of the autograph collection locations when Im traveling near one. 」
「Nice lounge, restaurant and personalized customer service. Rooms not as nice as pictured and bathrooms a little outdated yet spacious. Location is practical. 」
「this is the second time to stay for us and both of the time we were very much enjoyed to stay. the club/bar at B1 is really cool and many party at the weekend and you can go to the rooftop bar AZUR in summer. great location. Not like famous luxury hotel but if you like this style like W, you would love this hotel.」
「My family and I were in town for an event in Cleveland and we found this gem about 10 minutes from downtown. There was plenty of parking. The staff was very friendly. Check-in and check-out were a breeze. We were greeted with bottles of water and a snack. Hot and cold breakfast was included. The rooms were clean and spacious and there was a water bottle filling station in the lobby. Around the clock coffee, tea and hot chocolate. I would definitely stay here again.」
