「Bed was very comfortable. Hotel was well maintained. Staff was excellent and pleasant. Amenities - free breakfast with lots of selections, free popcorn in afternoon, free 5 o'clock appetizers with free beverages - awesome!!」
「I left my wallet in a taxi but the hotel staff were really kind to call the taxi company and I was able to get it back safely.
The only thing is there was no soap for hand washing in a lavatory.」
「They extended our check out time to accommodate our doctors appointment. The kindness will not go unnoticed. We will plan on staying with you again on our next clinic visit. 」
「My family and I were in town for an event in Cleveland and we found this gem about 10 minutes from downtown. There was plenty of parking. The staff was very friendly. Check-in and check-out were a breeze. We were greeted with bottles of water and a snack. Hot and cold breakfast was included. The rooms were clean and spacious and there was a water bottle filling station in the lobby. Around the clock coffee, tea and hot chocolate. I would definitely stay here again.」
「Would have been appreciated if the person at the front desk would have removed her mask. I as a hearing impaired customer that was staying there could not communicate with this person. She could have step back and removed the mask to communicate or she could have written on a piece of paper」
