2/10 (非常に不満)
Alison
家族旅行
2024 年 6 月 11 日
The facility was dirty and run down. The desk clerk was rude when checking in she asked my name then shoved a key to me. The room had not been cleaned and when I asked for another room she just shoved a key to me. That room was not much better. We were very disappointed with the situation but were exhausted and stayed. The sheets smelled like they had not been washed.
I feel that I should be refunded for this situation.
The morning clerk was very professional and polite. She apologized and very polite. However this came too late.
Please contact me for further assistance regarding this matter
Alison
2024 年 6 月に 1 泊滞在