Travelers find peaceful relaxation at the serene pool, while outdoor massages rejuvenate tired muscles after exploring. WiFi keeps everyone connected to home.
Hacienda Katanchel Hotel offers a retreat with lush gardens and a tranquil pool. Guests enjoy rejuvenating massages and free self-parking. WiFi in public areas keeps visitors connected during their getaway.
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets stay free
Pets cannot be left unattended
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 180 to 300 for adults, and MXN 180 to 300 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Hacienda Katanchel Hotel have a pool?
Yes, this property has an outdoor pool.
Is Hacienda Katanchel Hotel pet-friendly?
Yes, pets are allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hacienda Katanchel Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.
What time is check-out at Hacienda Katanchel Hotel?
Check-out is at noon.
Where is Hacienda Katanchel Hotel located?
Situated in Tixkokob, this hotel is within 6 mi (10 km) of Tixcocob Church, Tixkokob Central Park, and Tixkokob Municipal Palace. Church of St. Francis of Assisi and Museo de Arte Contemporáneo Ateneo de Yucatán MACAY are also within 20 mi (32 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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