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ホテル ジェライ メンタカブの口コミ

2.5 out of 5
ホテル ジェライ メンタカブ
44 Tingkat 1, Jalan Haji Kassim, Mentakab, Pahang

口コミ

6.0
評価 10 - 8 件の口コミ中 1 件が非常に良い" "
評価 8 - 8 件の口コミ中 2 件が良い" "
評価 6 - 8 件の口コミ中 1 件が普通" "
評価 4 - 8 件の口コミ中 4 件が不満" "
評価 2 - 8 件の口コミ中 0 件が非常に不満" "

6.4/10

清潔度

6.8/10

スタッフとサービス

6.0/10

設備とサービス

6.0/10

施設のコンディションと設備

口コミ

4/10 (不満)

SHAHKANDER

Price Issue
The prize paid was more than what was initially shown on the website
2019 年 7 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
2019 年 5 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 7 月 13 日)
Thank you for staying with us. Come again in future.

8/10 (良い)

Marsila

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2018 年 12 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Unpleasent Stay
Was unhappy with our stay. We had to wait for half an hour before we could checked in and the staff did not apologies for making us wait. When we entered our room there was strong smell of cigarette smoke. Some body must have smoked in room before. TV had only 1 channel. Next morning no breakfast was served (Booking inclusive of breakfast). Staff did not inform us until we asked her, because the hotel had only 6 rooms occupied. Is that our problem? Even if there was only 1 room occupied, breakfast has to be served since it was promised when booking was made. Again, no 'sorry'. Room was not made up and towels were not replaced. We had to ask for fresh towels and waited for nearly an hour. We had to call the front desk to remind her that we are still waiting for the towels.
2018 年 10 月に 2 泊滞在

10/10 (非常に良い)

miQbals、Subang Jaya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel very close to the small town, mosque & Dewan Seri Mentakab...
2018 年 7 月に 1 泊滞在

4/10 (不満)

Wei Nam

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Horrible Stay
The room was smelly from previous smokers. Floor was sticky with dirt still under the bed. Air-conditioner is not good and there are no fan in the room to circulate the air. Toilet seems to be stuck as it is not flowing properly. Worst of all, housekeeping already left and no one to assist. WIFI was OK though.
2017 年 6 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
nice
good to all... i like to stay one more night. thanks for the brakefast... n ecomodition in the hotel.

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Booking reference number is different from what we have. Hotels are seeing our bookings from Expedia.com and its reference number is different from hotels.com's. This sometimes slow down the check in process. The room and bathroom was clean but the bedsheets and pillow cases stinks. Both sides of the pillow smells different ie someone's perfume and the other side none. Overall was okay. Even though the neighbourhood is not bad, will not consider to stay here anymore as the bedsheets seems dirty.