voco Hotel Napoleon Memphis by IHG

4.0 star property
Hotel with a restaurant, 7-minute walk to Beale Street

Choose dates to view prices

Photo gallery for voco Hotel Napoleon Memphis by IHG

Breakfast area
Front of property
Lobby
Restaurant
Lobby
Hotel Napoleon places travelers in downtown Memphis's vibrant heart. Guests start their day with coffee at the on-site cafe, relax by the lobby fireplace, or maintain their workout routine at the gym. Friendly staff and complimentary WiFi consistently make visitors feel at home.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Parking available
The current price is ¥18,186
¥21,903 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 10 of 10 rooms

Premium Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
Rainfall showerhead
  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
Rainfall showerhead
  • Sleeps 4
  • 1 Twin Bed

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Pillowtop bed
Rainfall showerhead
  • Sleeps 2
  • 1 Twin Bed

You may also like

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
38103, TN, Memphis, 179 Madison Ave

What's nearby

  • AutoZone Park - 2 min walk - 0.2 km
  • Peabody Ducks - 3 min walk - 0.3 km
  • Beale Street - 6 min walk - 0.6 km
  • FedExForum - 8 min walk - 0.7 km
  • Bass Pro Shops at the Pyramid - 18 min walk - 1.5 km

Getting around

  • Memphis Central Station - 6 min drive
  • Memphis International Airport (MEM) - 25 min drive

Restaurants

  • ‪The Peabody Memphis - ‬3 min walk
  • ‪Charlie Vergos' Rendezvous - ‬3 min walk
  • ‪Peabody Lobby Bar - ‬3 min walk
  • ‪Crazy Gander Coffee Company - ‬1 min walk
  • ‪Memphis Chess Club - ‬1 min walk

About this property

voco Hotel Napoleon Memphis by IHG

Upscale hotel near Beale Street
Close to FedExForum and National Civil Rights Museum, voco Hotel Napoleon Memphis by IHG provides a coffee shop/cafe, a fireplace in the lobby, and a bar. Be sure to enjoy a meal at Archives, the on-site bistro. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a gym and a business center.
Other perks include:
  • Self parking (surcharge), luggage storage, and an elevator
  • A vending machine, a 24-hour front desk, and smoke-free premises
  • A computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 58 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with rainfall showers and tubs or showers
  • 52-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 17 per day)
  • Covered self parking on site (USD 17 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Archives

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Nearby parking fee: USD 17.00 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Hotel Napoleon Memphis Hotel
Hotel Napoleon Memphis Memphis
Hotel Napoleon Memphis Hotel Memphis
Hotel Napoleon Ascend Hotel Collection
Hotel Napoleon an Ascend Hotel Collection Member

Frequently asked questions

Is voco Hotel Napoleon Memphis by IHG pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 100.00 per stay and a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at voco Hotel Napoleon Memphis by IHG?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at voco Hotel Napoleon Memphis by IHG on Nov 23, 2025 start from ¥18,186, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at voco Hotel Napoleon Memphis by IHG?

Self parking is available for USD 17.00 per day.

What time is check-in at voco Hotel Napoleon Memphis by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at voco Hotel Napoleon Memphis by IHG?

Check-out is at 11 AM.

Where is voco Hotel Napoleon Memphis by IHG located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of AutoZone Park and Beale Street. FedExForum and National Civil Rights Museum are also within 1 mi (2 km). Memphis Central Station is 22 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

voco Hotel Napoleon Memphis by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 965 reviews
Rating 8 - Good. 270 out of 965 reviews
Rating 6 - Okay. 97 out of 965 reviews
Rating 4 - Poor. 51 out of 965 reviews
Rating 2 - Terrible. 25 out of 965 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the food at breakfast was wonderful and the room was comfortable. We enjoyed walking in the area and shopping at nearby stores. I hope to return soon!
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and in walking distance to entertainment, restaurants and sports/concert areas.
Stayed 1 night in Jul 2025

10/10 Excellent

Johnna

Liked: Cleanliness, property conditions & facilities
The hotel was quirky and fun, the staff was friendly and attentive, and it was a great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jamelia Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely outstanding hotel service and location. At all times I felt safe and secure. I highly recommend this place and they’re in the middle of renovations which can only make it even more superb than it already is
Stayed 5 nights in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, notany dining options nearby
Stayed 3 nights in Jul 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Lobby is beautiful, limited amenities, responsive staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Deira

Liked: Cleanliness, staff & service, amenities
I loved this property I would definitely stay again !
Stayed 1 night in Apr 2025

8/10 Good

Constance

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was nice, directly across the street is busted buildings,
Stayed 1 night in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
There wasn’t anyone at the front desk when we arrived. We waited several minutes for someone to show up to check us in. The bar was closed (Monday night). The bathroom in our room smelled of marijuania and there were no bottled waters in the room. Very nice hotel. We have stayed here several times in the past and were very well pleased. It seemed to be under new management. I did not see any of the people that I have met in previous stays. Not bad but not what we have been accustomed to in the past stays.
Stayed 1 night in Sep 2025

6/10 Okay

Melissa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel was in walking distance of local attractions. The restaurant and bar in the hotel was closed the whole time we where there and that was a big letdown
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Napoleon is a great choice in downtown Memphis! Very stylish and conveniently located, this hotel boasts outstanding room. Give Hotel Napoleon a try!
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful front desk staff.
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Liked: Staff & service, property conditions & facilities
Good enough
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Great location. 2 large windows provided city view & abundant light.
Stayed 2 nights in May 2025

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities
Pleasant hotel. Affordable but not cheap
Stayed 4 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I will stay here again. Walking distance to the FedEx Forum and Beale Street makes this very convenient. Friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heart of the City

The area is depressed and the hotel is trying hard to attract visitors
Stayed 3 nights in May 2025

8/10 Good

Donsanelle

Liked: Cleanliness, property conditions & facilities, room comfort

Just Fun

Did not like the no parking for the hotel. There is a parking space right beside location.
Stayed 1 night in Jun 2025

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful hotel, parking next door, clean
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with Friendly Staff

Excellent hotel and friendly staff. Hotel is in a quiet part of downtown Memphis and has an easy public parking garage next door (for a fee).
Stayed 1 night in Dec 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 4 night stay at the Napoleon. It’s conveniently located downtown so there’s lots of places to walk to. Staff was super friendly. We’ll definitely be back as I’m in Memphis often.
Stayed 4 nights in Mar 2025

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel, front desk staff very knowledgeable and friendly.
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer

Liked: Staff & service, amenities
Super cute property that has a cool history. Great beds! Very cold shower with little pressure
Stayed 1 night in Mar 2025

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
Carpeting was old and stained. The hotel really needs an upgrade. The website pictures are much nicer than the actual hotel
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a last minute, affordable stay and Hotel Napoleon hit the spot. Walkable to entertainment attractions - we caught a Grizzlies game on a whim - and the staff was great.
Stayed 1 night in Nov 2024