「This hotel is clean. Also, I lost my wedding ring on this trip, but the staff (housekeeping?) found it for me. It was a miracle. The staff at this hotel are trustworthy.」
「The staff and customer service exceeds any expectations by far. They go above and beyond to ensure customer satisfaction. The staff was knowledgeable, friendly, and always willing to help. The only issue was the random alarms that kept going off at weird hours disrupting rest and sleep. 」
「Very nice, only issue not enough parking and had to park in parking garage and was changed additional 13.00 for parking which should have been included in the price is there aren't enough spots at the hotel.」
「Online told me hotel would shuttle us to airport. They do NOT. we had to pay 30$ to park the car. Very unhappy about that. Would not book here again!!」
"The fire alarm went off in the middle of the night, and things got so bad that all the guests had to evacuate outside.
Fire engines even showed up and it all started to escalate.
But the hotel didn't even apologize.
And of course they didn't refund our money.
Shouldn't they change the price of the room?"
"This hotel is clean. Also, I lost my wedding ring on this trip, but the staff (housekeeping?) found it for me. It was a miracle. The staff at this hotel are trustworthy."
