The place stunk. The hallways and my room all smelt terrible.
Apart from a friendly girl at check in the whole experience was bad.
Very noisy room.
Do not disturb sign on my door but I was continually disturbed.
Even after checking out at 10:00 I was called to ask why I was still in the room at 12:00.
Staff need more training about Do not Disturb sign and the place needs a deep clean and to be repainted to hide some of the smell.
Matthew
2024 年 2 月に 1 泊滞在
2/10 (非常に不満)
nathan
小さなお子様連れの家族旅行
2024 年 2 月 19 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No one there for check in room was dirty
nathan
2024 年 2 月に 2 泊滞在
4/10 (不満)
Alison
カップルで旅行
2024 年 2 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They require a $300 deposit on your credit card to stay. This charge has not been canceled and now I have to chase it up with them to get it back. Very annoying! Room was noisy, tv had no free to air and Netflix was in Spanish.
Alison
2024 年 1 月に 2 泊滞在
4/10 (不満)
Hailey
グループ旅行
2024 年 1 月 23 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Location was great, however the room (superior apartment) was incredibly noisy, not just from street noise. The air conditioning unit was quite old and made a lot of noise, the room was far too hot without it on and it struggled to cool it. There was no sink in the kitchen and it was difficult to fill water bottles and the kettle in the bathroom. We would not stay again.
Hailey
2024 年 1 月に 3 泊滞在
6/10 (普通)
Michal
家族旅行
2024 年 1 月 18 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Overall dirtiness, not working tv and limited lighting.
Michal
2024 年 1 月に 2 泊滞在
2/10 (非常に不満)
Emily
カップルで旅行
2024 年 1 月 16 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Terrible stay. Reception not open during the day. after waiting almost an hour for them to return from lunch break, we got told we could leave our bags...but reception still not open for another 40mins. This was all around 1pm. This closure was not advertised and meant we missed a lot of our australian open tennis session. Then reception closes at 5pm so had to leave tennis early to return to get bags. None of this was communicated in advance, a terrible experience. No apology provided nor anything remotely akin to customer service. Room condition very poor with hair in shower drain. Would not return. Terrible experience.