The location of this property is AMAZING! We stayed in the city for Moomba weekend so from the balcony we couldn't have had better seats for the fireworks. The view is spectacular across the trains & Yarra and I could sit there all day just watching the world go by ☺️.
Check in was delayed an hour as the cleaners weren’t done which was fine as we spent the morning at my sisters HOWEVER I would have preferred a phone call to notify me of this rather than an email 1 minute to the original check in time. When we arrived the only lockbox we could see wouldn’t work & Shannon wasn’t answering his calls-turns out the cleaners still weren’t done over an hour past the 3pm check in, if we were hanging around in the city it would have been hard to have to wait that long with a little one.
I had to email Shannon twice about a few things in order to get a reply.
The apartment really needs a deep clean, I think when you can write your name in the dust it is time!!! It was so bad I had to get a face cloth & go over the surfaces so my little one wouldn’t get dust all over her hands. The mirrors in both bathrooms and bedrooms were streaky & had finger prints on them. The wall tiles behind the toilet had splatter marks. There were soiled towels in the washing machine.
The previous guests t shirt was hanging on the back of the bathroom door.
The bathrooms clearly hadn’t been vacuumed as there were long black hairs in both bathrooms.
The shelves in shaving cabinets were covered in old toothpaste.
The hand pumps in both bathrooms were empty.
We notified Shannon via email of the dust & he just thanked me for letting him know… Shannon, I think you really need to go and see the place for yourself as the standard of clean really lets it down.
There is Knick knacks scattered throughout and it gives the sense that the apartment is teeny weeny, removing some furniture eg rhino head & random vases would help it to feel more spacious but now I’m being picky.
It made me question the cleanliness of everything else ie plates, cutlery, towels so we washed everything before we used them.
Would we stay again? Heck yes, if I was assured a deep clean had taken place otherwise I would look elsewhere as I didn’t feel comfortable letting my daughter explore knowing how dirty it was-I wouldn’t even let her crawl on the floor there was so many stains on the carpets & it clearly hadn’t been vacuumed.
It’s all about location for this one!
