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Rotana Al Mesk Hotel

2.0 star property

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A short walk from Prophet's Mosque, Rotana Al Mesk Hotel has plenty to offer. Stay connected with free WiFi in public areas.

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Double or Twin Room

  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Triple Room

  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Quadruple Room

  • Sleeps 5
  • 4 Twin Beds

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Exterior

Crowne Plaza Madinah by IHG

Madinah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very Good, 626 reviews
The price is ￥14,794
￥17,864 total
includes taxes & fees
Aug 9 - Aug 10
Crowne Plaza Madinah by IHG
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About the neighborhood

Madinah City Center, a neighborhood in Madinah, is home to Rotana Al Mesk Hotel. Al Hijaz Railway Museum and Dar Al Madinah Museum are cultural highlights, and travelers looking to shop may want to visit New Bilal Market and Al Noor Mall. Madinah Adventures Park and Madina Arts Center are also worth visiting. Visit our Madinah travel guide
Map
42311, Madinah, Madinah, 2708 Alhaytham Bin, Abi Sinan Bani Khidr

What's nearby

  • A large mosque with multiple minarets and a green dome, surrounded by a spacious courtyard with people gathered.
    Prophet's Mosque
    7 min walk - 0.6 km
  • A mosque with a green dome and three minarets.
    The Green Dome
    7 min walk - 0.6 km
  • Masjid Al Ghamamah
    5 min walk - 0.5 km
  • Bilal Ibn Rabah Mosque
    7 min walk - 0.6 km
  • Al-Baqi Cemetery
    8 min walk - 0.7 km

Getting around

  • Madinah Station
    22 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    23 min drive

Restaurants

  • مندي الايغوري
    7 min walk
  • مطعم فهد المزين للمأكولات البحرية
    8 min walk
  • عطرة
    9 min walk
  • بارنز - واجهة قباء
    6 min walk
  • كباب محمود | Mahmood Kebab
    3 min walk

About this property

Rotana Al Mesk Hotel

  • Hotel near Prophet's Mosque
  • Located close to Quba Mosque, Rotana Al Mesk Hotel has plenty to offer. Guests can connect to free WiFi in public areas.
  • Other perks at this hotel include:
  • A front-desk safe, a 24-hour front desk, and smoke-free premises
  • Room features
  • All 112 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and minibars (stocked with some free items).
  • Extra amenities include:
    • Egyptian cotton sheets, pillowtop mattresses, and rollaway/extra beds (surcharge)
    • Bathrooms with designer toiletries and showers
    • 32-inch LCD TVs with premium channels
    • Refrigerators, electric kettles, and housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Electric kettle
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10004058

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Rotana Al Mesk Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Rotana Al Mesk Hotel?

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Rotana Al Mesk Hotel?

Check-out is at 12:30 PM. Late check-out is available for a fee (subject to availability).

Where is Rotana Al Mesk Hotel located?

Located in Madinah City Center, this hotel is within a 10-minute walk of Al-Safiya Museum and Garden and Prophet's Mosque. Masjid Al Ghamamah and The Green Dome are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rotana Al Mesk Hotel Reviews

6.6

6.2

Cleanliness

8.2

Location

6.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 14 out of 62 reviews
Rating 8 - Good. 20 out of 62 reviews
Rating 6 - Okay. 8 out of 62 reviews
Rating 4 - Poor. 9 out of 62 reviews
Rating 2 - Terrible. 11 out of 62 reviews

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was amazing. But we paid nearly 100 dollars per night and it was not worth the price. The bathroom was not cleaned. The walls were thin so we heard every movement outside of the room. Overall it is a 1 star hotel and it lives up to that. Due to its location they’re able to profit from it. Next time I’d pay extra and choose another hotel.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Edgar

Liked: Staff & service, property conditions & facilities
It’s definitely not a luxury hotel; but it had a good price and close to pretty much everything.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Mohammad

Liked: Amenities
It was ok, a little smelly..
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Yacine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful, property is a rundown place, walls are thin, place is a cry out for a renovation!!
Stayed 3 nights in Apr 2023
Verified

6/10 Okay

TAREQ S A Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
value for money
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tumbs Up!!!!

Great Experience.....
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Rashed

Liked: Cleanliness, staff & service
Disliked: Room comfort

Acceptable

Like: Acceptable place near to Haram and Qoba walk market Dislikes: bad Pillows and bad and there is no king size blanket also no sound proof
Stayed 2 nights in Dec 2022
Verified

2/10 Terrible

Mohamad

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so good. I wouldn’t stay there.

Very old building, smells really bad. You can see from the pictures old room, closet, electrical outlets, and the AC was loud. Lots of noise and WiFi was very very weak signal. Building definitely needs upgrade.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Md

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor condition of the room, especially the bathroom and the shower area was terrible, dirty and gross. Wi-Fi was very slow and sometimes not available. Non friendly staff and not adequate toilet paper and towel. Only good thing was the location. Very close to the Rawdah. If you only care about the location and not worried about the room facilities, then this place is for you. Otherwise, pay a bit more money and get a different hotel like Pullman ZamZam
Verified

4/10 Poor

Mohamed

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room for 3 persons was too small and unfortunately not clean enough. The beds are too old and would squeak when turning on them. I didn’t expect much to be honest given the relatively low prices. Breakfast was not possible because the whole breakfast area was reserved by a group. The staff were very friendly. Just as a tip: at least insure that the rooms are clean enough for the guests.
Verified

8/10 Good

Mohamed

Disliked: Cleanliness, amenities, property conditions & facilities
Der einzige Vorteil Haram ist zu Fuß erreichbar. War alleine aber mit Famillie auf keinen Fall, die Zimmer sind leider nicht Sauber.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Fatima zahra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel propre

Propre, très proche du Masjid Belle expérience overall
Stayed 2 nights in Jan 2023
Verified

4/10 Poor

AYMN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

The staff uncooperative, no cleaning at all
Stayed 3 nights in Apr 2022
Verified

8/10 Good

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2022
Verified

2/10 Terrible

ErtugrulBey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk never heard of Orbitz and therefore you don't have a reservation. Even if you already paid for it. I had to get a different hotel in the middle of the night.
Stayed 1 night in Jan 2021
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Staff where all nice, the hotel needs to be refurbished
Stayed 7 nights in Dec 2019
Verified

8/10 Good

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'accueil est correct, l’hôtel est proche de commerces et petit resto, 3 minutes des portes 5 du haram, 5 minutes pour se rendre à al rawdah (tombe du prophète, d’abou bakr et omar). Moins de 10 min pour allonger l’esplanade et aller au cimetière al baqi. Poua aller à Al chouhada (montagne ouhoud, cimetière chouhada, mont des archers), il suffit de traverser l’esplanade en 10 min, et prendre un bus (6 rials, A/R). Le gros soucis c’est avec le wifi qui fonctionne mal et de manière aléatoire, avec un débit très faible.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
It will be very helpful if they can provide a Microwave Oven which helps especially for the guests with small children to warm up milk etc. and a wall clock which will be a great help so guests will not be late for their prayers.
Stayed 4 nights in Oct 2019
Verified

8/10 Good

YAMEN

Liked: Staff & service, property conditions & facilities, room comfort
قريب جداً من الحرم , سعر مناسب جداً
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
High price,lower quality Small bathroom Not very clean
Stayed 1 night in May 2019
Verified

2/10 Terrible

MOUSTAFA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

يوم سئ فى المدينة

الإنترنت منقطع على طول و الحمامات بها صراصير صغيرة وضوضاء كثيرة
Stayed 1 night in May 2019
Verified

10/10 Excellent

Mohamed

Liked: Room comfort

No title

Location is perfect hotel didn’t have restaurant and have a very limited service front desk clerk not available all the time and they never answer the call if you need anything.
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Internet doesn't work, owner refused to give me access to the wifi which did work.
Stayed 4 nights in Apr 2019