The room that was given first was extremely small. No place to pray Salah. Washroom was very dirty and with no proper place to shower; a small corner. However , when we complained they gave us a bigger room which was only positive thing. Yet carpet was very dirty, washroom was nasty and smelly. Though they offer shuttle bus, if you miss it 25-30 mins walk back to the hotel.
Tamanna
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Imtiaz
2024 年 4 月 13 日
良かった点 : 清潔度、施設のコンディションと設備
Beautiful clean - quick service and shuttle service
Imtiaz
2024 年 4 月に 2 泊滞在
8/10 (良い)
MD Kayes
2024 年 4 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very well presented and well mannered staff, Alhamdulillah. Staff making sure if you are ok or in need of anything and very hospitable
MD Kayes
2024 年 3 月に 4 泊滞在
8/10 (良い)
Omar
家族旅行
2024 年 4 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No bad
Omar
2024 年 4 月に 4 泊滞在
10/10 (非常に良い)
Mohammad
2024 年 4 月 3 日
Mohammad
2024 年 4 月に 1 泊滞在
4/10 (不満)
Mohamed
2024 年 4 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mohamed
2024 年 3 月に 3 泊滞在
2/10 (非常に不満)
Erhan
2024 年 4 月 1 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
4 Hours Terrible waiting for simple transaction - Stayed in horrible room
The lady at the lobby made me wait from 7 AM to 11 AM just to complete a simple transaction even if I already paid for my previous night.
The room was horrible.
No housekeeping on my 3 days stay
No chair in the room
Floors are dirty
Hair everywhere
The bathroom is a complete disaster - not cleaned for years maybe. The nasty dirty floor is not even and water does not flow.
The sink is super close to the toilet and can not stand in between.
Walls are just patched after construction and look super ugly.
Make a good decision AVOID THIS PLACE and DON"T STAY THERE!
Erhan
2024 年 3 月に 4 泊滞在
8/10 (良い)
Moussa
カップルで旅行
2024 年 4 月 1 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
We really enjoy the time in Madina and in this hotel. Our only Problem was that the air was dried and difficult to breath in particular after the night. Maybe something to do with the ventilation of the rooms.