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Eco Hotel Terrabella

3.0 star property
Mountain views provide a stunning backdrop for evening gatherings around the firepit or rejuvenating treatments at Eco Hotel Terrabella's spa

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Travelers enjoy a peaceful mountain retreat at Eco Hotel Terrabella with continental breakfast and daily manager's reception. Relax on the scenic terrace with free WiFi or unwind at the spa with body scrubs and massages. Gather around the outdoor firepit.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Laundry

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 15

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 30000 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 30000 per accommodation, per stay
  • Service animals are exempt from fees
  • Laundry fee: COP 30000 per day
  • Spa fee: COP 120000 per person per night
  • Firewood fee: COP 20000 per accommodation per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 86781

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Eco Hotel Terrabella pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of COP 30000 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Eco Hotel Terrabella?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Eco Hotel Terrabella?

Check-out is at 1:00 PM.

Where is Eco Hotel Terrabella located?

Situated near the airport, this hotel is within 9 mi (15 km) of Arvi Park, Memory House Museum, and Piedras Blancas Ecological Park. Medellin Boston's Park and Parque Bicentenario are also within 9 mi (15 km).

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Reviews

Reviews

7.4

Good

8.8

Cleanliness

9.4

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

Reviews

Verified

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice cabin in the rural area with many activities to enjoy, like campfires and a green space for walking. I went with my dog and had a great time. It's also just 5 minutes away from Parque San Elena. The staff is super friendly.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

The site was very good. The food was excellent and the staff was very helpful.There are a variety of areas to enjoy on the property. I would definately come back with friends.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful bamboo architecture, very friendly staff, lovely little town outside of Medellin with great moderate but changeable weather. Bring a warm jacket for mornings and eveningsn and summer clothes for during the day. 7200 ft above sea level!
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

Luis

Place is great but, I couldn't enjoy it because I had some issue and I was not in the reservation during those days.
Stayed 6 nights in Jul 2023
Verified

2/10 Terrible

Jose

No one is here to open the hotel
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Leysis

Liked: Amenities
They don't clean the room everyday. You can't go late, if you go night life, you have to call them to open the door. Sometimes the breakfast was late. Too much cold in the room. It is a little far from the city.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Eisen Hawer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien. Solo nitqn cómodo el lavamanos.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

YANIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Súper!

Muy límpio y ordenado, lo que esperaba para mi descanso.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Edy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel para descansar
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran experoencia

Como siempre el hotel es excelente en su servicio y ubicacion.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Catherine

Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Hasan

Stayed 1 night in Dec 2024