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Mercure Makkah Aziziah

Travelers find rejuvenating treatments at Saydaty Spa and enjoy convenient access to Al-Rajhi Mosque with its impressive views

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Mercure Makkah Aziziah in central Makkah offers a peaceful retreat with Saydaty Spa for relaxation after mosque visits. Guests can dine at two restaurants or the coffee shop, enjoy high-speed WiFi, and get help with luggage storage for easy access to nearby attractions.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, soundproofing, free WiFi, bed sheets

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Renovated in 2024
Hair dryer
Private bathroom
Electric kettle
In-room safe
Desk
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, soundproofing, free WiFi, bed sheets

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Renovated in 2024
Hair dryer
Private bathroom
Electric kettle
In-room safe
Desk
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds | In-room safe, soundproofing, free WiFi, bed sheets

Classic Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Renovated in 2024
Hair dryer
Private bathroom
Electric kettle
In-room safe
Desk
  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds

View all photos for Classic Triple Room, Multiple Beds

Classic Triple Room, Multiple Beds | In-room safe, soundproofing, free WiFi, bed sheets

Classic Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Renovated in 2024
Hair dryer
Private bathroom
Electric kettle
In-room safe
Desk
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Located in Al Jamiah neighborhood, Mercure Makkah Aziziah is connected to the convention center. Safa and Marwah and Great Mosque of Makkah are notable landmarks, and travelers looking to shop may want to visit Makkah Mall and Souk Al-Khalil. Al-Rajhi Mosque and Kaaba are two other places to visit that come recommended.
Map
6541 Kulliyyat Al Banat Al Jamiah Mecca, a 24243 Makkah Al Taif Road, Makkah, Makkah, 24243

What's nearby

  • Faqih Mosque - 18 min walk - 1.6 km
  • Al-Rajhi Mosque - 2 min drive - 2.9 km
  • Makkah Mall - 3 min drive - 2.9 km
  • Great Mosque of Makkah - 5 min drive - 6.5 km
  • Kaaba - 5 min drive - 6.8 km

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪Awan Coffee أوان القهوة - ‬12 min walk
  • ‪ADAM CAFE | آدم - ‬10 min walk
  • ‪كفتريا الخرطوم - ‬15 min walk
  • ‪بيتي بيتك - ‬7 min walk
  • ‪ركن الحضرمي - ‬9 min walk

About this property

Mercure Makkah Aziziah

Hotel remodeled in 2024 and located near Makkah Mall
Located close to Al-Rajhi Mosque and Safa and Marwah, Mercure Makkah Aziziah provides a coffee shop/cafe, a bar, and a 24-hour gym. Be sure to enjoy a meal at the two on-site restaurants. In addition to a business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • Free self parking
  • Continental breakfast (surcharge), luggage storage, and a 24-hour front desk
  • A banquet hall, smoke-free premises, and meeting rooms
Room features
All 398 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: SAR 30 for adults and SAR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 100
  • Renovated entire property - January 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for continental breakfast: approximately SAR 30 for adults and SAR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007296

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

Property is also known as

Mercure Makkah Aziziah Hotel
Mercure Makkah Aziziah Makkah
Mercure Makkah Aziziah Hotel Makkah

Frequently asked questions

Is Mercure Makkah Aziziah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Makkah Aziziah?

As of Jan 16, 2026, prices found for a 1-night stay for 2 adults at Mercure Makkah Aziziah on Feb 5, 2026 start from ￥3,392, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Makkah Aziziah?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Mercure Makkah Aziziah?

Check-out is at noon.

Where is Mercure Makkah Aziziah located?

Located in Al Jamiah, this hotel is 1.5 mi (2.5 km) from Makkah Mall and within 6 mi (10 km) of Al-Rajhi Mosque and Safa and Marwah. Great Mosque of Makkah and Kaaba are also within 6 mi (10 km).

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Reviews

Mercure Makkah Aziziah Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 76 out of 136 reviews
Rating 8 - Good. 38 out of 136 reviews
Rating 6 - Okay. 11 out of 136 reviews
Rating 4 - Poor. 5 out of 136 reviews
Rating 2 - Terrible. 6 out of 136 reviews

Reviews

6/10 Okay

Fuad

Liked: Amenities, property conditions & facilities
Mercure is a very decent hotel. The rooms are clean and have everything you need. Beds are comfy and you can enjoy the quietness and the block out curtains. Food is not the best, but if you download hunger station app, you can enjoy delivery from most restaurants in Makkah. I would definitely recommend to friends and family.
Stayed 8 nights in Dec 2025

8/10 Good

Anonna

Liked: Cleanliness, property conditions & facilities
Overall my stay was nice. The room was clean and the staff were friendly. The only issue was the shower design. Water spills out easily because one side is open and the curtain is too short, so the whole floor gets wet. There’s also no handheld shower, which made simple things like washing our feet difficult. We ended up using water bottles. I hope they improve this, because everything else was good.
Stayed 4 nights in Dec 2025

8/10 Good

Abir

Liked: Cleanliness
My stay was good overall. The room was clean and the staff were kind. The only real problem was the shower setup. There’s glass on just one side, so water splashes out and the floor gets soaked every time. The shower curtain is also too short. On top of that, there’s no handheld shower, so even washing your feet is difficult. We had to use water bottles. I hope they fix this because everything else was fine.
Stayed 13 nights in Nov 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very nice, along with it's staff and service. The room has a mini fridge, really cold AC and a shuttle bus which took you back and forth from the Haram. The time is spaced out so if you want to come back at your own time then you would have to use a taxi (Uber). All in all, very nice and worth every penny.
Stayed 5 nights in Sep 2025

8/10 Good

Sawutjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotell, all things new, comfort, big rom.
Stayed 2 nights in Jun 2025

8/10 Good

Abir

Liked: Cleanliness
My stay was overall good. The room was clean, the staff were kind, and everything else was fine. The only thing that really bothered me was the shower setup. There’s glass on only one side, and the other side is completely open, so the water splashes out no matter how careful you are. The shower curtain is also too short, so the whole floor gets wet after every shower. It’s just too bad because this is a big issue that makes the bathroom messy and inconvenient. I hope they fix it, because everything else about the stay was perfectly fine. Another thing is there’s only an overhead shower, no handheld option at all. If you just want to wash your feet or rinse something quickly, you have to turn on the main shower, which sprays everywhere. We ended up using water bottles just to wash our feet. It would be much more convenient if they added a hand shower.
Stayed 1 night in Dec 2025

10/10 Excellent

Syed

Liked: Cleanliness, amenities
Super breakfast
Stayed 2 nights in Feb 2025

8/10 Good

Mujtaba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, with a huge mosque nearby which is very convenient. Staff are not great in communication. Overall a pleasant stay. Glad I was given an early check in.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a convenient location, and the rooms are spacious.
Stayed 1 night in Dec 2024

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to masjid harm. Good food friendly staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is affordable and the rooms are spacious.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good and clean also the staff was helpful. Thanks
Stayed 5 nights in Feb 2025

10/10 Excellent

Mohammad billal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and really helpful staff.
Stayed 10 nights in Sep 2024

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff A , professional, polite, nice. Hotel clean, they have everything you need to be comfortable. I will 100 recommend this hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Raed

Liked: Amenities
Not clean enough around the hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised to find that my room was spacious and very comfortable, and the price was very reasonable.
Stayed 1 night in Nov 2024

10/10 Excellent

Abdelwahab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and rooms were specious. The best hotel I have stayed at in Medinah and I have stayed in 5 star hotels. Jazkom Allahu Khiran for making my family's stay a memorable one!
Stayed 1 night in Aug 2024

10/10 Excellent

Munir

Liked: Cleanliness, staff & service, property conditions & facilities
Alhumduliallah every thing very nice Staff very co coopérative Thank my brother
Stayed 1 night in Jun 2024

10/10 Excellent

saira banu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, nice spacious clean rooms, all the required equipment in the room..great spread of breakfast. Shuttle service to haram,, helpful friendly courteous staff .large gym area, business centre, gift shop, .lunch and dinner also available at the hotel..not any eating places nearby. Was a mosque and bus stop opposite hotel. Thanks to everyone there.was a pleasant stay. .
Stayed 4 nights in Sep 2024

10/10 Excellent

Amirouche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for all the Mercure's staff, it was a pleasur to stay here more than one month and half. I really recommand the hotel, you will not be deceved. Thank you
Stayed 28 nights in Apr 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service was the best specially Nada
Stayed 2 nights in Apr 2024

8/10 Good

Maheen

Liked: Cleanliness
The bus drops you off far- if it was a shuttle or something that takes you closer that would be great. The staff is okay, some good and some not so good, depends on who you get. This is my second time staying here, for the price it’s very good but you have to keep in mind that you’ll be paying anywhere from 10-20 riyal to go to Haram each time. To come back depending on the time, 15-30 riyal is what they can ask.
Stayed 2 nights in Dec 2024

8/10 Good

Mahmoud

Liked: Property conditions & facilities
The cleaning service should be improved as I waked everyday found a rubbish through at the coridor and beside lift to be honest that was my first time to see such a thing in an hotel also breakfast should include more varities. Overall it was a good experience with value for money and I love that the hotel provide free transportation to Haram approximately every hour I consider the bus is the spirt for this hotel
Stayed 3 nights in Jul 2024

4/10 Poor

Maheen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
To sum it up- it’s fair, biggest issue is communication and lack of empathy/flexibility from staff. So- firstly, the staff the people at reception and restaurant do not speak any English and it is hard for anyone who doesn’t speak Arabic to communicate with them. Even after translating via Google, they were simply unable to understand anything. Then when checking out, everyone was MIA at like 7:30am so I had to go and get a cart and load my luggage etc myself. The housekeeping staff was very good, the room was good but there was a smell of wet clothes because when you shower water goes everywhere and it would be better if the shower curtain wasn’t even there. Another issue is Careem/Uber, the pick up location is somewhere else even when you put the address of the hotel so everytime I called a taxi I had to struggle with them a bit.
Stayed 9 nights in Nov 2024

8/10 Good

Rahat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Mercure was very good, the rooms are a very good size and they are very clean. Room service is great, there is a switch in your room that you must press to indicate that you want room service. Shoutout to Md Saddam for great service! The breakfast options are good, with fresh omelettes available to be made every day for you. Breakfast timings of 6:30-10:30 are also very good. The shuttle service is okay. The Masjid al-haram authorities decide where hotel shuttles will stop on a cycle of a few weeks. You can ask the receptionist which bus stop it will stop at. During your visit, if it stops at Kudi bus station, then take the shuttle as it is quite close. If it stops at al-gazzah station, then do not take the shuttle, the walk is very long. Nearly 30 mins from the clock tower, and in the heat it can get difficult. Instead, take the number 6 public transport bus that stops right outside the hotel to the haram, this is much more frequent and stops near the haram (7 min walk). Trying to get the shuttle can be stressful because of the fixed timings, the public bus was much less stressful as it came very regularly. If you’re looking for a budget friendly stay of high quality and don’t mind taking a bus, this is definitely the place to go.
Stayed 16 nights in Aug 2024