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Del Real Hotel & Suites

3.0 star property
Hotel with free parking, steps from The Mazatlan Malecón

Choose dates to view prices

Del Real Hotel & Suites sits near the scenic Mazatlan Malecón, offering travelers a welcoming atmosphere with both an outdoor pool and a dedicated children's pool. Guests appreciate the practical conveniences of in-room WiFi, free self parking, and responsive concierge services.

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Beach/ocean view

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Ceiling fan
Located on the ground floor
Wardrobe or closet
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Kitchenette

Room, Kitchenette | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Room, Kitchenette

Highlights

Air conditioning
Kitchenette
Ceiling fan
Minibar
Cookware/dishes/utensils
Located on the top floor
Wardrobe or closet
  • 55 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Sofa Beds

View all photos for Room

Room | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Microwave
Kitchen island
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

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About the neighborhood

Map
82140, SIN, Mazatlán, Avenida Del Mar 1020, Flamingos

What's nearby

  • The Mazatlan Malecón - 1 min walk - 0.0 km
  • Teodoro Mariscal Stadium - 10 min walk - 0.9 km
  • Mazatlán Aquarium - 7 min drive - 2.0 km
  • Playa Norte - 8 min drive - 2.3 km
  • El Cid Country Club Golf Course - 9 min drive - 2.3 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 28 min drive

Restaurants

  • ‪Caffenio - ‬8 min walk
  • ‪Marisquería Embarcadero Playa Norte - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Los Lujos del Muchacho - ‬1 min walk
  • ‪Yuzu Mar&Grill - ‬8 min walk

About this property

Del Real Hotel & Suites

Hotel near The Mazatlan Malecón
Located close to Mazatlán Aquarium, Del Real Hotel & Suites has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking
  • Concierge services, a 24-hour front desk, and smoke-free premises
  • An elevator
Room features
All guestrooms at Del Real Hotel & Suites have comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Showers and free toiletries
  • Wardrobes/closets, ceiling fans, and housekeeping

Similar properties

Exterior

Varali Grand Hotel

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,995 reviews
Varali Grand Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Front entrance ramp
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 500.0 per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Real Hotel Mazatlan
Del Real Hotel Suites
Del Real Hotel Suites
Del Real Hotel & Suites Hotel
Del Real Hotel & Suites Mazatlán
Del Real Hotel & Suites Hotel Mazatlán

Frequently asked questions

Does Del Real Hotel & Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Del Real Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Del Real Hotel & Suites?

Self parking is free at this property.

What time is check-in at Del Real Hotel & Suites?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Del Real Hotel & Suites?

Check-out is at 11:00 AM.

Where is Del Real Hotel & Suites located?

Situated near the beach, this hotel is within 1 mi (2 km) of The Mazatlan Malecón and Mazatlán Aquarium. Monument to the Family and La Gran Plaza Mall are also within 10 minutes.

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Reviews

Del Real Hotel & Suites Reviews

7.2

Good

7.2

Cleanliness

9.2

Location

7.6

Staff & service

8.0

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 86 reviews
Rating 8 - Good. 33 out of 86 reviews
Rating 6 - Okay. 11 out of 86 reviews
Rating 4 - Poor. 8 out of 86 reviews
Rating 2 - Terrible. 12 out of 86 reviews

Reviews

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service
i liked the location of the hotel with easy transportation options the price very cheap and the staff very friendly the rooms spacious and well furnished but... the toilet was leaking and we had to use the hotel towels to step into the bath the internet was very bad the tv was very very small and the balcony door didn't have handle neither lock we did not feel unsafe but...
Stayed 4 nights in Mar 2023

8/10 Good

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le vendría bien algo de remodelación en cuanto a muebles de cuarto de todo lo demás excelente
Stayed 2 nights in Aug 2025

8/10 Good

Jesus rocio

Liked: Cleanliness, staff & service, amenities
La atencion esta muy bien la ubicación excelente lo unico que yo recomendaría es una remodelacion de las instalaciones de ahi en fuera todo excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Guadalupe Córdova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo muy bien
Stayed 4 nights in Sep 2024

10/10 Excellent

Gabriela

Liked: Amenities
Na
Stayed 1 night in Jun 2024

4/10 Poor

Rodrigo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El servicio del personal bueno no excelente, trabajan con lo que tienen, las instalaciones en muy mal estado de mantenimiento, sucia la recamara no limpian a profundidad solo por encima las áreas visibles, colchones y almohadas muy viejos en mal estado, regreso con dolor de espalda.
Stayed 7 nights in Apr 2024

8/10 Good

Ale

Liked: Staff & service, amenities
Me gustó mucho la ubicación, la vista que tiene al mar, la alberca también muy bien aunque muy fría, también la atención de el personal súper bien lo que casi no me gustó fueron laa habitaciones ya estan un poco viejas y descuidadas y luego el elevador no sirvio un dia y estábamos en el sexto piso, y ya k salimos las señoritas de recepción nos dijeron que estaban en remodelación las habitaciones que si no nos las habían ofrecido! 😕
Stayed 4 nights in Mar 2024

6/10 Okay

Juan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The key cards would not work properly and it was a hassle trying to get the door open. The AC went out in one of the rooms I booked and despite personnel going to check it, it kept going out till finally after a day they decided to move us to another room. That alone was very unpleasant to deal with since temperatures were very hot and made sleeping impossible.
Stayed 2 nights in Jun 2023

8/10 Good

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la ubicacion
Stayed 3 nights in Feb 2023

4/10 Poor

Alejandro

Liked: Property conditions & facilities
Disliked: Cleanliness
Utensilios de cocina muy mal estado y ala hora de limpiar no lo hacen bien
Stayed 4 nights in Sep 2022

2/10 Terrible

MARCOS UZIEL GARAY

Disliked: Cleanliness, staff & service, amenities
Es un hotel en muy buena ubicación pero el trato del personal que trabaja en n recepción en pésimo, las camas están sucias y con muchos resortes es mejor dormir en el piso
Stayed 3 nights in Aug 2022

8/10 Good

Jorge Alejandro

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente, deberian cambiar de recepcionistas

Bueno hotel, solo la actitud de las recepcionistas, es muy grosera.
Stayed 3 nights in Feb 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es lugar es muy bien, el ambiente
Stayed 4 nights in Feb 2022

4/10 Poor

Jose

Disliked: Property conditions & facilities

Cargos sin razon

El hotel te pide un depósito de $500 para inventar cargos y cobrarlo de ahí y pierdas tu dinero
Stayed 1 night in Nov 2021

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La regadera del baño
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Esperamos regresar pronto.

El lugar tiene una ubicación inmejorable. La atención del personal es de excelencia y mucho respeto. Problemas con el elevador, habitaciones limpias, un tema con el numero de toallas, pero en general fue agradable y regresaría de nuevo.
Stayed 2 nights in Oct 2021

8/10 Good

Lorena González

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena relación precio calidad , el internet no era muy bueno, hubo un día que no funcionó totalmente, lo bueno que el mar está cruzando la calle justo ahy está la bajada a la playa, ya hay elevador, hay que mejorar la limpieza de las habitaciones, y había animalitos abajo de las colchonetas, el aire acondicionado en las noches hacia calor no enfriaba completamente la habitación, pero si volvería ya que la ubicación es buena.
Stayed 3 nights in Oct 2021

6/10 Okay

ALBERTO

Liked: Cleanliness, property conditions & facilities

detallitos que cuentan

primero hablaron diciendo que no servía el elevador, luego dijeron que sí servía pero que protección civil no permitía usarlo, contradicción... para lo cual nos querían cambiar de habitación a una con menos capacidad, otros detalles ligeros ya sabemos que no es de 5 estrellas, pero cosas que con indispensables como lo es el refrigerador que no enfriaba, se les avisó, no hicieron nada, al igual que la llave del agua que sólo servía la del agua caliente y tenías que lavar los trastes con agua hirviendo, y la manija del cancel al balcón, nos quedamos encerrados y hasta que le hablamos a otra persona que nos fuera a abrir porque por fuera es casi imposible por lo duro y por la ausencia de la manija
Stayed 3 nights in Oct 2021

8/10 Good

CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Relacion calidad precio bastante aceptable, muy limpio todo, personal muy amable, vista al mar inmejorable!
Stayed 3 nights in Aug 2021

2/10 Terrible

Victor daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo el hotel, deja en muy mal a la APP. Hoteles

Horrible el servicio, no lo recomiendo para nada, a Mazatlan si regreso pero a este hotel nunca. Llegamos el lunes y la puerta 402 no funcionaba estaba caida, la recamara estaba sucia, no habia sabanas, tampoco papel higienico, el baño super sucio hongos en la regadera, eramos 5 y solo me dieron 3 toallas aun y cuando solicite 2 mas te dicen que si pero no te las dan, la puerta del balcon tampoco abria, la señora de limpieza no limpiaba la recamara, y dijo que cada quien debe llevar sus sabanas y sartenes, nos presto sartene y estaban sucios, la cuchara con comida pegada para cocinar, salimos el viernes y tuvimos que dejar toda la basura por que no la recogian, el refrigerador tenia las parrillas oxidadas eso contamina los alimentos, tuvimos que dormir en un lugar sucio todos los días. Lastima que olvide tomar fotos para agregarlas pero no sabia que tenia esta opcion la App
Stayed 4 nights in Jul 2021

10/10 Excellent

Ichiro

Liked: Cleanliness, room comfort, communication

野球場から近くて便利

フロントのスタッフの対応もテキパキしていて、とても好感が持てました。野球場に近いことが、滞在した理由ですが、昼間は、プールと道路を挟んだピーチで、のんびり過ごすことが出来ました。残念だったのは、部屋のWi-Fiが機能しなかったこと、深夜に食事をする場所やコンビニが近くに無かったことです。
Stayed 3 nights in Oct 2020

6/10 Okay

Jesús Francisco

Disliked: Cleanliness, room comfort
No fue la mejor experiencia, pero esta bien para pasar de paso
Stayed 1 night in Aug 2020

10/10 Excellent

CARLOS

Liked: Cleanliness, room comfort
Agradable en general, el personal muy atento
Stayed 4 nights in Mar 2020

6/10 Okay

gabriel, Mazatlan

Liked: Staff & service
Disliked: Property conditions & facilities
el establecimiento esta deteriorado. la atención es excelente. los recepcionistas amables. pero la habitación pobre.no son sofacamas como lo anuncian.es una cama de piedra con un colchón. la puerta principal no cerraba con el seguro,el frigobar no funcionaba, no hay hielo ni en la habitación ni en los pasillos .simplemente tienes que salir a comprar a la calle.Definitivamente regresaremos a Mazatlan mas no a ese hotel por las instalaciones.
Stayed 4 nights in Dec 2019

8/10 Good

GONZALO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que nos gustó es que tiene una Buena ubicación (frente al malecón y frente a una agradable playa), la alberca está pequeña pero agradable y la atención del personal fue muy amable. Lo que no nos gustó fue el elevador, el cual era muy lento, presentaba algunas fallas y requería mantenimiento. Debido a este problema la mayoría de los huéspedes utilizaban las escaleras, pero como mi esposa está embarazada, teníamos que utilizar el elevador con todo el riesgo que esto implicaba.
Stayed 2 nights in Nov 2019