I was woken up by a stranger breaking into our room. Slept horribly. Breakfast was sub-par. Paid extra to stay at the nicer hotel to get quality sleep and my money was wasted.
Turns out the front desk GAVE a stranger a key to our room thinking our room was unoccupied. Said, sorry you’ll have to discuss the issue with the manager when he returns Monday…
Melissa
2024 年 4 月に 1 泊滞在
8/10 (良い)
Adrian
2024 年 4 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was close enough to Chicago and easy on and off the freeway. I just needed a quick overnight stay.
Adrian
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Kirk
カップルで旅行
2024 年 4 月 21 日
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
The car was not clean
Kirk
2024 年 4 月に 2 泊滞在
6/10 (普通)
Aqua
家族旅行
2024 年 3 月 20 日
気になった点 : スタッフとサービス
Didn't like all the rules we had to sign, seemed a little weird she told me to make sure I read everything I'm signing.. seems like a setup. Also they wouldn't give me a new room or refund me my money because I got a room I didn't reserve and wanted a suite
Aqua
2024 年 3 月に 1 泊滞在
6/10 (普通)
Anna
家族旅行
2024 年 3 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk tried to charge, ran my card to charge, even though i had prepaid. When I pulled up my paypal receipt, they fixed the issue swiftly.
Anna
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Brian
出張, カップルで旅行
2024 年 3 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was wonderful and it was close to restaurants and the venue I was presenting at.
Brian
2024 年 3 月に 1 泊滞在
8/10 (良い)
Brandon
カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
2024 年 3 月 3 日
良かった点 : 設備とサービス、施設のコンディションと設備
So… very nice desk lady, she’s working hard and trust me when i tell you she deserves a raise.
Anytime i had an issue which was only twice she took care of it asap. But the candle on the cake was when someone was smoking in their bathroom and set off the smoke alarm. You could tell she was overwhelmed but got it figured out.
Very nice room, the coffee machine was full of crusties though which was unfortunate.
Easy check in and out. Breakfast i didn’t have yet so we’ll see how it goes in the AM.