Matsue Universalhotel

Property class: 3

Choose dates to view prices

Consider a stay at Matsue Universalhotel and take advantage of a free breakfast buffet, an indoor public bath (no minerals), and laundry facilities. For some rest and relaxation, visit the sauna. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a restaurant are available to all guests.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is ￥5,847
￥6,482 total
Sep 30 - Oct 1

Room options

Available filters for rooms
Showing 44 of 44 rooms

Single room, Non-smoking (Single non-smoking 1)

  • Sleeps 1

Single room, Smoking (Single Smoking 1)

  • Sleeps 1

View all photos for Single room, Non-smoking (Single non-smoking 2)

A hotel room with a bed, a bedside table with a phone and a lamp, a small table with two chairs, and a window with curtains.

Single room, Non-smoking (Single non-smoking 2)

  • Sleeps 1

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

7.8 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

7.8 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Matsue is home to Matsue Universalhotel . The area's natural beauty can be seen at Lake Shinji and Chidori Minami Park, while Shimane Prefectural Art Museum and Shimane Art Museum are cultural highlights. Matsue English Garden and Matsue Vogel Park are also worth visiting. Visit our Matsue travel guide
Map
690-0003, Shimane, Matsue, 471 Asahimachi

What's nearby

  • A sunset over a calm sea with distant mountains.
    Lake Shinji
    11 min walk - 0.9 km
  • An entrance to the Shimane Art Museum with a clear pathway and surrounding greenery.
    Shimane Art Museum
    12 min walk - 1.1 km
  • A traditional Japanese castle with multiple tiers, surrounded by well-maintained gardens and large pine trees.
    Matsue Castle
    3 min drive - 2.5 km
  • Shimane Prefectural Art Museum
    11 min walk - 1.0 km
  • Shinjiko Ohashi Bridge
    16 min walk - 1.4 km

Getting around

  • Matsue Station
    7 min walk
  • Izumo Airport (IZO)
    33 min drive

Restaurants

  • 出雲そば たたらや
    7 min walk
  • ドトールコーヒーショップ
    7 min walk
  • 為セバ成ル KAKERU
    1 min walk
  • 奥出雲そば処 一福 松江駅前テルサ店
    7 min walk
  • はなの舞
    1 min walk

About this property

Matsue Universalhotel

  • Hotel near Tamatsukuri Hot Spring
  • Consider a stay at Matsue Universalhotel and take advantage of a free breakfast buffet, an indoor public bath (no minerals), and laundry facilities. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.
  • You'll also enjoy the following perks during your stay:
  • A vending machine and a 24-hour front desk
  • Room features
  • All 316 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
  • Extra amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • Electric kettles and daily housekeeping

Similar properties

Exterior
Toyoko Inn Matsue Ekimae
Matsue
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
8.2 out of 10, Very good, 882 reviews
The price is ￥8,773
￥9,737 total
Sep 29 - Sep 30
Toyoko Inn Matsue Ekimae
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Full-service spa

  • Public bath open from 4:00 PM - midnight
  • Public indoor bath (no minerals)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Matsue Universalhotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Matsue Universalhotel ?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on Sep 30, 2026 start from ￥5,847, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Matsue Universalhotel ?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Matsue Universalhotel ?

Check-out is at 10:00 AM.

Where is Matsue Universalhotel located?

Situated in Matsue, this spa hotel is within a 10-minute walk of Mefu Shrine, Shirakata Tenman-gu Shrine, and Ryusyouji Temple. Shimane Prefectural Art Museum and Shimane Art Museum are also within 15 minutes. Matsue Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Matsue Universalhotel Reviews

7.0

Good

6.0

Cleanliness

6.2

Amenities

7.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 112 out of 599 reviews
Rating 8 - Good. 189 out of 599 reviews
Rating 6 - Okay. 189 out of 599 reviews
Rating 4 - Poor. 70 out of 599 reviews
Rating 2 - Terrible. 39 out of 599 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price paid, it's quite a steal! It's very near Matsue JR Station, and provides both breakfast and dinner free of charge. Room is spacious and even comes with a sofa! (See photo) A pity that the onsen is under maintenance when I was there. Do note that the lobby and staff counter is at Level 1, while the ground level from JR Station is their "Level 2", in other words, you need to climb 2 flights of stairs down to check in. Not easy when carrying a heavy luggage.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mattress of a bed is old. There are 3 beds. I might pick wrong one.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Could be cleaner a bit but it was fine
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
朝の風呂の時間になっても鍵がかかっており、20分ほど待たされた。 部屋にコンセントがひとつしかなかった
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事無料と大浴場サウナはさすが、コスパがよい施設です。
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
とにかく安く、それに朝食と夕食もついていてお得だった。お部屋の水回りの清潔さは少し残念だった。リーズナブルさを求め提出いるならば許容範囲。綺麗好きの方にはやや厳しいと思います。
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
低料金でよかった
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
テレビのリモコンが作動しない。 エアコンから擬音がしました。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
良かった。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
建物も設備も古さを感じますが、使用に関してはところどころ修復してあるものの、問題なく使えました。 チェックイン時には、ものすごい混雑していましたが、デカパイと笑顔で丁寧に対応していただき気を持ちよく泊まれました。スタッフさんの対応が素晴らしかったです。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて、とても素晴らしいホテルでした。食事は、夕朝食共にとても美味しく、地元の物を豊富においてあり、本当に美味しかったです。また、全ての従業員の接し方が素晴らしい。丁寧な接客で、ご指導されているんだと感じました。出雲に行ったら、ここに宿泊さる事がベストです。また、行きたいと思います。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全中ソフトテニス大会応援観戦の予約のつもりでしたが、併せて、「VIVANT」や「ばけばけ」の聖地巡礼も思い切り楽しむことができました。一番良かったのは何と言ってもコスパです。換気扇の雑音や洗浄便座など少々気になった点はありましたが、それ以上に料金の安さを高く評価します。次に良かった点は、15階大浴場から眺める宍道湖の絶景です。コロナ禍以降閉鎖されていたようで、諦めていたのですが、先月（７月）から再開されたそうで、夜は25時まで早朝は６時からサウナも併せて利用できました。お勧めの時間帯は日没前です。宍道湖に沈む夕陽は本当に圧巻です。多分地元の人にとっては当たり前の風景かもしれませんが、一旅人からすると、とても深く印象に残る光景でした。もっとこのホテルのセールスポイントにしていいのではないかと思います。また、山陰地方を訪れる機会があればぜひ利用したいです。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食、朝食込みの宿泊。大変満足でした。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝、晩ご飯付き価格で安く利用できました、また機会があれば利用したいです、 ありがとうございました。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service
コスパは良いと思います。 これで朝夕食事付きなら何も文句なしです。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
この金額でこのサービス（夕食付）はありがたいです。 但し、過剰な期待をしないで！ ホテル側の経営努力です。 あと、最上階の大浴場のパノラマは絶景です。 宍道湖が一望、天気良ければ夕陽も見えると思います。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
対応が丁寧でした
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
廊下等の空調設備をしっかりしといてほしかった
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ダニに噛まれました 赤く腫れ上がり 今だにかゆみが治りません 連泊で掃除もお願いしていたのに 床にはゴミがあり バスタオルもなかった。 穴が空いていたのか 紙で壁に貼っていた。 天井には壊れたスプリンクラー か緑のガムテープでグルグル巻きに貼ってあった。 安くても ダニやトコジラミはダメでしょ 不衛生で気持ち悪かった
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
悪い点 ◉受付スタッフが、無表情で説明しあまり好印象ではなかったが、自分だけそう思っていたのかと思ったら、受付を離れた後同行者も『感じが悪いね』と言っていた。 ◉部屋のトイレに毛が落ちていた。 ◉朝食の機械で作るカプチーノが変な味がしたので飲むのを辞めた。 ◉受付の時点で風呂に行く際はロッカー100円（返却される）かかる事を教えて頂けると有難い。 良い点 ◎当日予約で格安で取れたのは有難い。 ◎格安なのに朝食バイキングは良い ◎大浴場の女子の入口が暗証番号付きなのは防犯対策として嬉しい。 ◎サウナ付きは嬉しい。
Stayed 1 night in Aug 2026