Matsue Universalhotel

3.0 star property
Travelers appreciate the essential comforts at this practical hotel: hearty breakfast options, convenient laundry facilities, and reliable WiFi access

Choose dates to view prices

Matsue Universalhotel makes travel easier with essentials like a breakfast buffet to start your day. Enjoy meals at the on-site restaurant and get help anytime from the 24-hour front desk. Stay connected with public area WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping
The current price is ¥5,847
¥6,482 total
Jan 25 - Jan 26

Room options

Available filters for rooms
Showing 49 of 49 rooms

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Twin Bed Room Non Smoking

  • Sleeps 2

Triple Non Smoking

  • Sleeps 3

Double Room -Smoking

  • Sleeps 2

Double Room Non-Smoking

  • Sleeps 2

Standard Single Room Non Smoking

  • Sleeps 1

Triple -Smoking

  • Sleeps 3

Twin Bed Room-Smoking

  • Sleeps 2

Standard Single Room Smoking

  • Sleeps 1
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About the neighborhood

Matsue is home to Matsue Universalhotel . The area's natural beauty can be seen at Lake Shinji and Chidori Minami Park, while Adachi Museum of Art and Shimane Prefectural Art Museum are cultural highlights. Matsue English Garden and Matsue Vogel Park are also worth visiting. Visit our Matsue travel guide
Map
690-0003, Shimane, Matsue, 471 Asahimachi

What's nearby

  • Late afternoon clouds over Lake Shinji.
    Lake Shinji
    11 min walk - 0.9 km
  • Matsue_ShimaneArtMuseum_6222993_3
    Shimane Art Museum
    12 min walk - 1.1 km
  • 0_208951750
    Matsue Castle
    3 min drive - 2.5 km
  • Shimane Prefectural Art Museum
    11 min walk - 1.0 km
  • Shinjiko Ohashi Bridge
    15 min walk - 1.3 km

Getting around

  • Matsue Station
    7 min walk
  • Izumo Airport (IZO)
    33 min drive

Restaurants

  • Starbucks
    7 min walk
  • 出雲そば たたらや
    7 min walk
  • ドトールコーヒーショップ
    7 min walk
  • 根っこ
    2 min walk
  • はなの舞
    1 min walk

About this property

Matsue Universalhotel

Property highlights
Consider a stay at Matsue Universalhotel and take advantage of a free breakfast buffet, laundry facilities, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk and a vending machine
Room features
All 316 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

Is Matsue Universalhotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Matsue Universalhotel ?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on Jan 25, 2026 start from ¥5,847, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Matsue Universalhotel ?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Matsue Universalhotel ?

Check-out is at 10:00 AM.

Where is Matsue Universalhotel located?

Situated in Matsue, this hotel is within a 10-minute walk of Mefu Shrine, Shirakata Tenman-gu Shrine, and Ryusyouji Temple. Shimane Prefectural Art Museum and Shimane Art Museum are also within 15 minutes. Matsue Station is 7 minutes by foot.

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Reviews

Matsue Universalhotel Reviews

6.8

5.8

Cleanliness

6.0

Amenities

7.2

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 67 out of 380 reviews
Rating 8 - Good. 109 out of 380 reviews
Rating 6 - Okay. 126 out of 380 reviews
Rating 4 - Poor. 49 out of 380 reviews
Rating 2 - Terrible. 29 out of 380 reviews

Reviews

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

8/10 Good

Sumikawa

Liked: Cleanliness, staff & service, amenities
Reasonable price and near station. Good hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Staff & service
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Stayed 1 night in Oct 2025

8/10 Good

Duke

Liked: Amenities, property conditions & facilities
Could be cleaner a bit but it was fine
Stayed 1 night in Dec 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, room comfort
It was a nice hotel. We had no problem with the cleanliness or the service. The room was comfortable and the free dinner was nice to have. Recommended.
Stayed 1 night in Aug 2025

6/10 Okay

Seisho

Liked: Staff & service
Disliked: Cleanliness
It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Stayed 1 night in Sep 2025

8/10 Good

Mohammadreza

Liked: Cleanliness, staff & service, amenities
I stayed for one week. The stuff are friendly eventhough they can not speak English (most of them). The is free ticket for breakfast and dinner which I enjoyed.
Stayed 3 nights in May 2025

6/10 Okay

Yasuyuki

It is so so
Stayed 1 night in Jul 2025

4/10 Poor

Yuji

Disliked: Cleanliness, staff & service, property conditions & facilities
low cost but ….
Stayed 2 nights in Jun 2025

4/10 Poor

Kin Fai

Disliked: Cleanliness, property conditions & facilities
Super old hotel, light off in lobby, just like under construction
Stayed 2 nights in Aug 2024

10/10 Excellent

miho

Liked: Cleanliness, staff & service, amenities
This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.
Stayed 1 night in Sep 2025

8/10 Good

コウシン

Liked: Cleanliness, amenities, property conditions & facilities
大浴場とサウナが利用出来なかったのが、残念でした。
Stayed 2 nights in Jan 2026

6/10 Okay

直樹

Liked: Amenities
安く泊まれてよかった。
Stayed 1 night in Jan 2026

6/10 Okay

Yoshiaki

Disliked: Amenities, property conditions & facilities
4年前に2週間連泊して以来、3連泊での宿泊をさせて頂きました。 感想を述べさせて頂きます。 ①バスルームはカビが目立ちました。 ②客室内は古さはありますが清掃が綺麗にしてありました。 ③エアコンは、吸込口、吹出口、回転羽全てがホコリまみれで風の出方も悪くなっていたようでした。 1月上旬に宿泊しましたが部屋が暖かくなりにくく就寝時も寒かったです。 追加の毛布があったらよかったと思いました。 ④朝夕食は、スタッフの皆さんもフレンドリーでなかなか美味しく頂くことが出来ました。 Wi-Fiは、以前は1Fフロント近くしか接続できませんでしたが、今回宿泊時は部屋内でも接続できるようになっており大変重宝しました。
Stayed 3 nights in Jan 2026

8/10 Good

ツヨシ

Liked: Staff & service
無料の朝夕食は最高。これからも続けてほしい。
Stayed 1 night in Jan 2026

10/10 Excellent

美紀

接客はよかったです。
Stayed 1 night in Jan 2026

10/10 Excellent

YOSHIHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔な客室: 老朽化も目立ったが、まあまあ綺麗だった。値段からすれば全く問題ない。これ以上を求めるのは間違っている。唯一、大浴場が故障中だったのは残念だったが、それが故に安く抑えられているのだろう。 スタッフ: 気配りもでき、端的なコミュニケーションの取れるスタッフが多かった。 朝食・夕食: この価格に2食つくのは素晴らしい。朝食はビュッフェ形式だった。品数も多く美味しかった。夕食は2種類から選ぶ定食形式で野菜はビュッフェ形式だった。栄養価も高く大満足。 アクセス: 駅やバスターミナルから歩いて1-2分、すぐ側にコンビニもあり滞在中に困ることはないだろう。
Stayed 2 nights in Dec 2025

4/10 Poor

HITOSHI

Disliked: Cleanliness, amenities, property conditions & facilities
部屋は広いけど、冷蔵庫スイッチ入れても冷えず、アイスが溶けちゃいました。
Stayed 1 night in Jan 2026

10/10 Excellent

ヤマモトケイコ

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
ホテルに入って受け付けの方は良かったのですが客室内浴槽ザラザラ有りカビ多い髪の毛たくさん有りそれを分かって泊まれば良いです。朝夕ご飯はホテル代の中に入っています。多分体の為には次は無いと思います。
Stayed 1 night in Dec 2025

6/10 Okay

ヒデオ

Disliked: Cleanliness, property conditions & facilities
料金からすると仕方ないが、もう少し清掃をしてほしい。
Stayed 1 night in Nov 2025

6/10 Okay

キヨコ

Disliked: Cleanliness
朝食有料期間であったため、660円のビュッフェ?を利用。ご飯、ロールパン、納豆、サバ、卵焼き、サラダ、味噌汁。メニューが少なく不満。 部屋は古く、壁紙は剥がれ、ベッドはへたっている。TVは小さ過ぎ、コンセントが枕元に無く不便。安くなければ泊まらない。
Stayed 1 night in Dec 2025

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
夕飯まで無料でついているのは驚きでした。全てにおいて満足でした。
Stayed 1 night in Dec 2025

8/10 Good

たけし

施設は古いですが、安く泊まれたので大満足です
Stayed 1 night in Dec 2025

4/10 Poor

タイケン

Disliked: Cleanliness, amenities, property conditions & facilities
風呂トイレの中には清潔感が無いので、落ち着かなかった。
Stayed 1 night in Dec 2025

10/10 Excellent

えり

Liked: Amenities
確かに年期の入った建物なのでそこは否めませんが、スタッフの方々も優しく立地も良くて何よりこの値段で泊まれるなんて素晴らしいと思います。駐車場を利用させてもらったのですが収納?される形なので、途中忘れ物を取りに戻るのが難しそうなのが注意でした。そして朝晩ご飯付きなのが本当に凄すぎます。どちらも定食屋さん並に品数があり美味しかったです。また松江へ行くことがあれば、またぜひ泊まりたいです!
Stayed 1 night in Dec 2025