Crown Hotel blends wellness and practicality with a garden setting and spa offering aromatherapy and facials. Guests enjoy WiFi, dry cleaning, and local flavors at the on-site restaurant. Its convenient location and positive guest feedback make it a reliable choice.
Located in Mataram, Crown Hotel is connected to a shopping center. Pura Meru and Islamic Center NTB are notable landmarks, and the area's natural beauty can be seen at Plas Waterfall and Senggigi Beach. Mataram Mall and Lombok Epicentrum Mall are two other places to visit that come recommended. Visit our Mataram travel guide
Located close to Mataram Mall and Pura Meru, Crown Hotel provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a sports massage, Ayurvedic treatments, or a facial at the onsite spa. Free in-room WiFi is available to all guests, along with a restaurant and a snack bar/deli.
You'll also enjoy the following perks during your stay:
Free self parking
Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge), and express check-out
Express check-in, a front-desk safe, and concierge services
Room features
All guestrooms at Crown Hotel include comforts such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Private yards, refrigerators, and coffee/tea makers
24-hour airport drop-off shuttle on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: IDR 30,000 for adults and IDR 25,000 for children
A restaurant
Snack bar/deli
Things to do
Full-service spa
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting rooms
Outdoors
Garden
In a state park
Outdoor furniture
Terrace
Full-service spa
8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot/mineral springs
Manicures/pedicures
Reflexology
Spa open daily
Sports massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible parking
Room amenities
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Refrigerator
More
Air conditioning
Desk
Laptop workspace
Policies
Check-in
Check-in start time: 11:30 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15
Check-out
Check-out before 2:00 PM
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 100000.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately IDR 30000 for adults and IDR 25000 for children
Airport shuttle fee: IDR 225000 per vehicle
Rollaway bed fee: IDR 100000.0 per day
Laundry fee: IDR 25000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Clothing is optional at this property
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa
Property is also known as
Crown Hotel Mataram
Crown Mataram
Crown Hotel Hotel
Crown Hotel Mataram
Crown Hotel Hotel Mataram
Frequently asked questions
Is Crown Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Crown Hotel?
Check-in start time: 11:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Crown Hotel?
Check-out is at 2:00 PM.
Does Crown Hotel provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of IDR 225000 per vehicle applies.
Where is Crown Hotel located?
Located in the heart of Mataram, this spa hotel is within a 15-minute walk of Mataram Mall and Pura Meru. Islamic Center NTB and Lombok Epicentrum Mall are also within 2 mi (3 km).
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Reviews
Crown Hotel Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.2
Cleanliness
7.0
Location
6.0
Staff & service
5.6
Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
10 - Excellent
0
Rating 8 - Good. 3 out of 5 reviews
8 - Good
3
Rating 6 - Okay. 1 out of 5 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 5 reviews
2 - Terrible
1
Reviews
6/10 Okay
Govindarajan, Malaysia
Dec 27, 2017
Good location to get easy access for food & shops
Suitable to stay for vacation as the location of the hotel is in the city centre
Govindarajan
Stayed 4 nights in Dec 2017
8/10 Good
Verified traveler
Jun 29, 2016
Central location, average rooms
The rooms are nothing special. The included breakfast is Nasi goreng delivered to the room with sweet tea. Not a three star in my opinion.
Verified traveler
8/10 Good
Jason
Jun 6, 2016
Liked: Staff & service
Disliked: Cleanliness
Satisfied
Easily accessible with good ambience, walking distance to highlights of the town.