2/10 (非常に不満)
BRANDI N.
2026 年 1 月 18 日
気になった点 : 清潔度
The hot tub and sauna did not work. The steepness of the driveway made the property inaccessible. We had to climb up the icy driveway with luggage. The sleds we were told we could use to pull luggage up were totally useless on the ice. We fell many times! We ended up leaving the cabin the next day due to the fact that we were iced in and unable to get to the ski resort. The snow plow was unable to get up the driveway to assist because our cars were parked at the very bottom of the driveway. We had to go up and down the steep icy driveway to load up and get to our cars. This cabin is 100% unsafe in snow/icy conditions! There was no salt or shovel at the property which would have helped getting up and down the driveway. Apart from the icy driveway, the sauna and hot tub not working, there were mouse traps all over the cabin, it was disgusting! There were damp rids hanging in almost every closet full of moisture. The primary bedroom shower was covered in mold. Nobody used the it because of that. We drove 4 hours to celebrate my husband’s birthday and we’re planning to ski all day Saturday. Needless to say, we had to pivot our plans and ended up going to Asheville. The host said they were not liable for any injuries and that they would refund us for the night we didn’t stay. I followed up with them regarding the refund and they said the cleaners needed to go and assess the property to ensure no damages. Then told me that I needed to communicate with VRBO moving forward.
BRANDI N.
2026 年 1 月に 2 泊滞在
