Does Caravan Serai have a pool?

Yes, this property has an outdoor pool.

Is Caravan Serai pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caravan Serai?

Self parking and extended parking are free at this property.

What time is check-in at Caravan Serai?

Check-in start time: noon; Check-in end time: midnight.

Does Caravan Serai provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 20 per vehicle applies.

Where is Caravan Serai located?

Located in Palmeraie, this spa guesthouse is 1.6 mi (2.6 km) from Marrakesh Stadium and 2 mi (3.3 km) from Musée Aman pour la Civilsation de l'Eau au Maroc. Ksar Char-Bagh Hammam and Yves Saint Laurent Museum are also within 6 mi (10 km).

Caravan Serai Reviews, Deals & Photos 2025

8/10 Good

Frederic

Jan 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel typique marocain .confortable, grande chambre et personnel aux petits soins.

Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Dec 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Endroit chaleureux et authentique

Maison d'hôte a l’extérieur de la frénésie de Marrakech. Ideal pour les familles recherchant charme et authenticité. Le personnel est disponible et souriant.

Stayed 3 nights in Dec 2024

6/10 Okay

catherine hughes

May 21, 2023

Liked: Cleanliness, staff & service, room comfort

I will always have a soft spot for Carsvansersie

We have long loved caravanserie So charming - lovely pool Gorgeous architecture- not posh but delightful - staff still lovely However - the food used to be quite good Not so now And the interiors of the shared spaces a little shabby

Stayed 3 nights in May 2023

4/10 Poor

Verified traveler

Jan 2, 2025

Disliked: Property conditions & facilities, room comfort

The hotel is situated in a slum. Hotel has it´s own taxi, since taxis does not want to drive there and their taxi is expensive. We changed to another hotel during our stay.

Stayed 7 nights in Dec 2024

8/10 Good

Ellen

Jun 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lovely retreat. A great place to center yourself. I absolutely enjoyed my stay. Only one piece of advice to those considering this hotel. If you are planning to take advantage of spa treatments, I would call them in advance to make sure the spa will be open during your stay. I found that the hours were not always consistent with several hotels in Morocco. Enjoy!!

Stayed 1 night in Apr 2024

10/10 Excellent

CARLY JANE

May 3, 2024

Stayed 3 nights in Apr 2024

8/10 Good

hubert

Nov 18, 2022

Stayed 1 night in Nov 2022

10/10 Excellent

Vincent

Oct 31, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Très bon weekend à refaire piscine privée parfait

Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Aug 24, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Un peu compliqué à s’y rendre et à trouver l’établissement mais l’endroit est vraiment sympa et relaxant. Très beau cadre

Stayed 1 night in Aug 2019

8/10 Good

moea

Aug 15, 2019

Liked: Staff & service, property conditions & facilities, room comfort

Cadre parfait pour séjour au calme et en famille

Séjour reposant dans un cadre agréable. Il y a toujours des améliorations possible, notamment concernant la connexion wifi et les chaînes satellites qui sont pour la plupart inaccessibles. Pour le reste, très belle maison, chambre spacieuse et bien aménagée, espaces communs accueillants. Pour les amis des chats vous serez comblés (il y a aussi des tortues) Petit déjeuner agréable (local, frais, bon et complet) A noter que l’hôtel est assez isolé, obligation d’être véhiculé si on veut se balader.

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Jun 12, 2019

Liked: Staff & service

Disliked: Cleanliness

Calm place for relax but has many handicap

All staffs are professional and kind, calm place for relax, well maintained with classical decoration. bit Far from city(off road, nothing near to hotel), too many insect(ant), no wifi in the room (we were biggest room), private swimming pool is dirty(we couldnt swim in there even our purpose was that)

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Apr 21, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Prachtige en ruime kamers, iedere kamer heeft ook een terras. Personeel is top, wij reisden met ons eenjarig zoontje, alles wat je vroeg kon geregeld worden. Shuttleservice erg handig. Menukaart kan wat meer variatie gebruiken, wellness was teleurstellend.

Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Jan 7, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles hotel mit viel flair, ist so wunderychön dass man nur staunt. Leider weit ausserhalb...man muss alles im hotel konsumieren, man kan in def näheren umgebkng nichts kaufen.Es wird ein kostenloser transport in die medina angeboten.

Stayed 3 nights in Dec 2018

10/10 Excellent

Deb, England

Dec 29, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fabulous, quiet, boutique hotel away from the bustle of the city but close enough to be in the centre of town within 30 mins. The food was excellent. The rooms are fabulous. And the treatment in the Hamman just what I needed to recharge the batteries. Its my 3rd trip in 18 years and I will be going back!

Stayed 3 nights in Dec 2018

10/10 Excellent

Lone, Danmark

Aug 27, 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Hyggeligt autentisk hotel

Vi havde en fantastisk ferie på dette meget autentiske og anderledes hotel. Lå tilpas langt uden for storbyens larm og vi havde mulighed for at komme helt ned i tempo. De mange terrasser rundt omkring på hotellet gjorde det muligt altid at finde en plet med sol. Personalet var ualmindelige søde og gæstfrie og spurgte hele tiden, om vi manglede noget. Absolut et sted vi vil anbefale, hvis man er til ro og hyggelig atmosfære. Kommer gerne selv igen.

Stayed 6 nights in Feb 2018

10/10 Excellent

Verified traveler

May 23, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stunning relaxing tranquil hotel to stay

Stayed 5 nights in May 2018

8/10 Good

Sophie

Apr 18, 2018

Liked: Property conditions & facilities, room comfort

4/10 Poor

Regina, Köln

Jan 7, 2018

Liked: Room comfort

Enttäuschend

Wunderschönes historisches Gebäude aber alles andere leider sehr enttäuschend. Die Räumlichkeiten sind mit geschmackloser sexistischer und Gewalt verherrlichender "Kunst" dekoriert.Das Essen hat die Qualität eines Essens im Flugzeug, kostet aber so viel, wie ein Essen im marokkanischen Luxusrestaurant. Hier versucht offensichtlich jemand maximalen Gewinn bei minimalem Aufwand zu erzielen. Die Stimmung unter den Gästen ist entsprechend. Die Angestellten sind nett und freundlich, können die Misswirtschaft der Hotel Führung aber nicht ausgleichen. Darüber hinaus liegt das Hotel extrem weit außerhalb von Marrakesch (15 km) und im direkten Umfeld ist wirklich nichts interessantes oder schönes zu erblicken. Die Bewohner der umliegenden Häuser sind eher ablehnend, so dass man keine Freude daran hat, sich außerhalb der Anlage aufzuhalten. Ohne Auto geht gar nichts.

Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveler

Oct 25, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities

Hebben het hotel vroegtijdig verlaten wegens slechte service! Echt spijtig want ze kunnen hier een juweeltje van maken!

Stayed 3 nights in Oct 2017

10/10 Excellent

Alicia, London

Oct 22, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem in Marrakesh

We were recommended to this hotel by a friend who has stayed here before. It’s a special boutique house with traditional Moroccan architecture features, away from the chaos in downtown Marrakesh. We loved our room with a private pool - it was beautiful, peaceful and quiet. If you want to go into the old town Médina, it’s about 25 mins drive and the hotel has free shuttle bus at 10am and 6pm. Definitely a place to come back if we visit Marrakesh again.

Stayed 3 nights in Oct 2017

6/10 Okay

claire, paris

Oct 18, 2017

Liked: Cleanliness, staff & service, room comfort

hotel accueillant mais manque de moyens

personnel très chaleureux et souriant, qui fera tout pour que l'on passe un bon séjour. en revanche, le nouveau manager est nul: manque d'approvisionnement plus de quoio préparer le ptit dej par exemple), le personnel lui fait son meximum. chambre très agréable, grande et literie confortable

Stayed 5 nights in Oct 2017

8/10 Good

Verified traveler

Oct 18, 2017

Liked: Cleanliness, room comfort

Séjour Caravane Serai

Séjour calme , le personnel est très sympas. Les chambres sont propres. Le lieu vous dépayse complètement. Seule benole, la nourriture ( de mauvais qualité et prix très élevé). Et attendez vous a avoir des taxes surprises à la fin de votre séjour.

Stayed 5 nights in Oct 2017

8/10 Good

Astrid, München

Apr 19, 2017

Liked: Cleanliness, staff & service

Hübsches Hotel in traditionellem marokk. Stil

Wir haben uns sehr wohlgefühlt und in der netten, ruhigen Atmosphäre gut entspannt. Schöner Pool, leckeres Essen, zuvorkommendes Personal und guter Service.

10/10 Excellent

CORINNE

Aug 3, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zénitude absolue !

Le caravan serai est un véritable havre de paix. Nous avons passé 7 jours merveilleux entouré d'une équipe formidable, aux petits soins pour nous. Cet endroit est une invitation à la contemplation, un lieu idéal pour se ressourcer. Nous le conseillons vivement.

2/10 Terrible

francois , San Antonio, TX

Jul 26, 2016

Disliked: Cleanliness, property conditions & facilities, room comfort

This is a motel period

Extremely disappointing Motel, not sure how they manage to get stars for this dump. For one you have to drive on an extremely bad dirt road. You have to cross the village's streets with open sewers into the middle of those streets. The motel is on the edge of a cliff with a dirt parking space in front of the Motel that fits 4 or 5 vehicles. The motel inside is extremely dusty and not well maintained. The room were rather furnaces. Although equipped with A/C, the A/C was very inefficient because the Windows and doors as well as their frames were not air tight and the AC units were small for the space they were supposed to cool off. The beds and the mattresses were of an extremely poor quality. They still use the spring mattresses and the spring beds of 1970's. Forget about a restful night for many reasons: too hot to sleep, bad mattress and bed, and when finally you started getting a wink at 4:00 am, the call for payer over a blaring old speaker will for sure spring you out of bed. The facility is designed to imulate an ancient village Riad, however they seem to have confused antiques for junk. Many items such as tables, doors and windows are an absolute junk, but they try to pass them for antique. The breakfast was very generous if you don't mind the hoards of flies that you know for sure they had their previous meals from the street's sewers.

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