4/10 (不満)
David
2024 年 3 月 28 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Finding the place was difficult. I used Google Maps and also looked for hotel signs but ended up getting lost. The hotel provides no useful information on how the locate the place.
When I finally arrived, the room was not as advertised. The listing on Expedia indicated the room had a “partial sea view”. The only view was a rock wall. The staff member claimed that this was due to a “bug” on Expedia. This was obviously untrue since hotels are responsible for the information on their own Expedia pages. After a while he changed his mind and said that I was right and moved me to a different room. Strangely, it was identical to the first room (no sea view)!
The internet was terrible. I travel a lot and haven’t had such bad internet in a hotel in many years. VERY slow and kept disconnecting. The next day the internet went down completely for a few hours. Their restaurant also had no internet.
In the evening there was loud music from nearby clubs but it stopped early. I suspect on weekends it may continue late into the night
There were a few insects in the room and more in the corridor outside. I hesitate to mention this because I imagine that the hotel will simply spray toxic chemicals rather than seek a healthier solution.
The lights did not function correctly.T his should be repaired since it may be a fire hazard.
On the plus side, the view from the terrace is beautiful & the room is attractive. The shower was good.
David
2024 年 3 月に 2 泊滞在