Maria Fortaleza

I want to extend my deepest gratitude to Ana Flores for her outstanding customer service, clear and timely communication, and dedication to ensuring everything went smoothly. Thank you as well to Jonathan Ysimura for stepping in during Ana’s absence, providing thoughtful follow-up, and promptly addressing my questions and concerns. A heartfelt thank you to the entire staff at Sumaq Machu Picchu Hotel for your exceptional hospitality and for making my mother feel so welcomed and cared for during her birthday stay. She had nothing but wonderful things to say about the experience, the service, and the warmth of the team. Words cannot express how grateful I am for the care and attention shown to my mother. It truly means the world to me. Sumaq Machu Picchu Hotel will absolutely be my top choice for any future travel, and I highly recommend it to anyone looking for a memorable and heartfelt stay. Five out of five stars—without hesitation!

Beautiful hotel located just outside town! Included dinner in particular was amazing!!

The Sanctuary Lodge is a gem in the entrance of Machu Picchu. Every staff member we met was exceptionally warm, treating us like their family. We were especially impressed by Juan Manuel, Wilmar, Alexander, and Zaraí. Additionally, incredible demonstrations of Peruvian culture by Karen and Gabriel. We really felt taken care of here. Not only was the attention by staff excellent, but the space is beautiful with an incredible garden, lovely rooms, and the food was unbelievable (notable mention to Chef Daniel). We cannot recommend this hotel and its people more!