In the heart of Artuklu, Mardiva Otel offers a haven of relaxation with its sauna and steam room. Unwind by the indoor pool or recharge at one of two coffee shops/cafes, then enjoy a delicious breakfast buffet. With in-room WiFi, free self parking, and an elevator for easy access to all floors.
Artuklu, a neighborhood in Mardin, is home to Mardiva Otel. Mardin Sanat Merkezi and Mardin Museum are cultural highlights, and some of the area's landmarks include Kirklar Kilisesi and Şahkulubey Mansion. Visit our Mardin travel guide
47060, Mardin, Mardin, Nur Mah., Vali Ozan Bulvari No:131, Artuklu
What's nearby
Mardian Mall AVM
6 min drive - 7.9 km
Mardin Sanat Merkezi
7 min drive - 5.8 km
Mardin Castle
8 min drive - 9.7 km
Great Mosque of Mardin
8 min drive - 9.7 km
Zinciriye Medresesi
8 min drive - 9.7 km
Getting around
Mardin Station
13 min drive
Mardin (MQM)
22 min drive
Restaurants
Ali Baba Restaurant
4 min drive
Mardin
3 min drive
Arabica
3 min drive
Şeyhan Kebap&Lahmacun Sofrası
3 min drive
O&A House
4 min drive
About this property
Mardiva Otel
Hotel located in Artuklu
A free breakfast buffet, 2 coffee shops/cafes, and a steam room are just a few of the amenities provided at Mardiva Otel. For some rest and relaxation, visit the sauna. In addition to a restaurant and a snack bar/deli, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
An indoor pool
Free self parking
Coffee/tea in the lobby, a 24-hour front desk, and an elevator
Room features
All 58 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other amenities include:
Blackout drapes/curtains, slippers, and sound-insulated walls
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free covered self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:00 AM
2 coffee shops/cafes
A restaurant
Coffee and tea in common areas
Hosted evening meal available daily for a fee of TRY 80
Snack bar/deli
Things to do
Indoor pool
Sauna
Steam room
Family friendly
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Slippers
Entertainment
55-cm LCD TV with cable channels
More
Air conditioning
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 19
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for TRY 200.0 per day
Cribs (infant beds) are available for TRY 150.0 per day
Property payment types
Important information
Optional extras
Crib (infant bed) fee: TRY 150.0 per day
Rollaway bed fee: TRY 200.0 per day
Hosted evening meal: TRY 80
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
Property Registration Number 21352
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
Property is also known as
Mardiva Resort Hotel Hotel
Mardiva Resort Hotel Mardin
Mardiva Resort Hotel Hotel Mardin
Mardiva Otel Hotel
Mardiva Otel Mardin
Mardiva Resort Hotel
Mardiva Otel Hotel Mardin
Frequently asked questions
Does Mardiva Otel have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Mardiva Otel?
As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Mardiva Otel on Mar 8, 2026 start from ¥7,352, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mardiva Otel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Mardiva Otel?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Mardiva Otel?
Check-out is at noon.
Where is Mardiva Otel located?
Located in Artuklu, this hotel is 3.1 mi (5 km) from Mardin Sanat Merkezi and within 6 mi (10 km) of Mardian Mall AVM and Kirklar Kilisesi. Latifiye Mosque and Mardin Museum are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Mardiva Otel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The price for the room and the beds were the only good things about our stay. The staff does not speak English at all, not even reception. At the spa the girl there did not understand the words swimming pool or towel, quite bad and impossible to communicate, then afterwards they wanted to charge us for tue swimming cap without telling first about it. The breakfast was Ok, but no coffee at all! Only instant coffee and the coffee machine, Nescafé, which was broken. A real shame since Turkey has very good coffee.
Had a great stay at Mardiva. The rooms are spacious and beds very comfortable. The staff are very helpful. Buffet Turkish breakfast is included. The indoor sports centre is huge and the heated pool and sauna were spotlessly clean (they have women/men only days). There are minibusses that pass by the hotel every few minutes it seems and a couple go directly to the old city so very convenient even though the hotel is a little out of Mardin city. I would definitely go back and recommend it highly. Great value for the money.
Brenda
Stayed 2 nights in Oct 2022
4/10 Poor
LEVENT
Aug 6, 2023
Disliked: Property conditions & facilities
My son chose this hotel because of swimming pool. However, we learned when we arrived at the hotel that days of the week is divided for men and women. That day was women's day and we learned we are not allowed to use the pool that day but next day. We would stay only one night. So, we had to cancel our reservation. The staff at the reception were helpful but it is not nice to mention that swimming days are divided between men and women on their website.
I needed to check out early, and front desk told me that as long as Expedia makes the change they would too and would also refund me. Then 2 days later, i get an email from Expedia saying that the hotel is not going to refund me. So I just thought that was not ok to lie to me and then go against their word when I left. Another thing is when I arrived my friend was going to help me with my stuff at 9 am and they would not allow him to come up. So he had to wait in the lobby until I was ready to leave the hotel and everytime I entered the hotel the staff wouldn’t even look up off their cell phones to see me walk in. So I don’t understand why they caused us such an inconvenience at check in.
Sadaf
Stayed 2 nights in Mar 2023
4/10 Poor
Elif Nur
Nov 30, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
Otelin içi ve odalar gerçekten çok çok güzeldi 5 yıldızlı otelde gibi hissediyordun kendine ancak kahvaltı çok vasat durumdaydı özellikle kızartmalar asla yenilecek gibi değildi domates salatalıklar sanki dünden kalmış gibiydi
Kahvaltı daha iyileştirilebilirdi
Elif Nur
Stayed 1 night in Nov 2025
10/10 Excellent
Oya
Nov 29, 2025
Liked: Cleanliness, staff & service, amenities
Odalar fotoğraflarda gözüktüğü gibiydi ve oldukça temizdi.
Oya
Stayed 1 night in Nov 2025
8/10 Good
yasemin
Nov 24, 2025
Liked: Cleanliness
Odalar çok temizdi kahvaltı bol çeşitli ve lezzetli idi
Çalışanlar güler yüzlü tavsiye ederim
yasemin
Stayed 1 night in Nov 2025
4/10 Poor
seyda
Nov 13, 2025
Liked: Staff & service
Hersey güzeldi ama pizzamızın ıcınde kıl çıktı bunun odemeısnı aldılar yıyemedıgımız pizzanın. mutfakda özür olmaz..
Herşey sorunsuz ve çok güzeldi. Eşimle birlikte rahat bir gece geçirdik.
Selman
Stayed 1 night in Sep 2025
6/10 Okay
Durdu
Sep 24, 2025
Liked: Staff & service
Dag van uitchecken om 8.30u werkte de deur kaart niet meer, word volgens de werkster automatisch dag van uitchecken rond die tijd gedeactiveerd. İs onhandig als je de tijd hebt om tot 12.00u uit te checken.
Durdu
Stayed 2 nights in Sep 2025
4/10 Poor
Kübra
Aug 27, 2025
Disliked: Property conditions & facilities
Die Unterkunft war nicht schön. Die Zimmer dunkel und runtergekommen.
Spiegel etc voll mit flecken.
Die Zimmerfenster schauen in den Innenraum des Hotels auch schrecklich.
Die Toilette ist schrecklich laut.
De dame aan de balie was zeer vriendelijk en behulpzaam.
In de badkamer kwamen we kakkerlak tegen. Dit duidt aan dat minder schoon was. Voor de rest lag het hotel best wel ver van het stad dan 2,4 km. Dus misleidend.