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Fairouz Otel

Travelers can enjoy local flavors delivered straight to their door at this Artuklu property, then hop on rental bikes to discover nearby attractions

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Fairouz Otel in Artuklu offers genuine hospitality. Guests enjoy a breakfast buffet, relax on the terrace or garden, and benefit from a grocery shopping service. Complimentary WiFi keeps everyone connected, and rental bikes make exploring the area fun and convenient.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Exclusive Double or Twin Room, 1 King Bed, Balcony, City View

Exclusive Double or Twin Room, 1 King Bed, Balcony, City View | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Exclusive Double or Twin Room, 1 King Bed, Balcony, City View

Highlights

Yard
Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Patio, Garden View

Classic Room, 1 Double Bed, Patio, Garden View | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Classic Room, 1 Double Bed, Patio, Garden View

Highlights

Balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Bathtub, Courtyard View

Deluxe Room, Bathtub, Courtyard View | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Deluxe Room, Bathtub, Courtyard View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Room, Multiple Beds, Jetted Tub, City View

Family Room, Multiple Beds, Jetted Tub, City View | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Family Room, Multiple Beds, Jetted Tub, City View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 75 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Comfort Room, Multiple Beds, Courtyard View

Comfort Room, Multiple Beds, Courtyard View | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Comfort Room, Multiple Beds, Courtyard View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Design Room, 1 Double Bed

Design Room, 1 Double Bed | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Design Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Room, 1 King Bed, Sauna

Luxury Room, 1 King Bed, Sauna | Bathroom | Rainfall showerhead, designer toiletries, hair dryer, slippers

Luxury Room, 1 King Bed, Sauna

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Artuklu, a neighborhood in Mardin, Fairouz Otel is in a shopping district. Sabanci City Museum and Mardin Museum are cultural highlights, and some of the area's landmarks include Kirklar Kilisesi and Kasımiye Medresesi. Visit our Mardin travel guide
Map
47100, Mardin, Mardin, Gül Mah. 272 Ali Gedik Sok No. 18, Artuklu

What's nearby

  • Sakıp Sabancı Mardin City Museum
    3 min walk - 0.3 km
  • Sabanci City Museum
    3 min walk - 0.3 km
  • Great Mosque of Mardin
    10 min walk - 0.8 km
  • Zinciriye Medresesi
    10 min walk - 0.8 km
  • Mardin Castle
    11 min walk - 1.0 km

Getting around

  • Mardin Station
    21 min drive
  • Mardin (MQM)
    30 min drive

Restaurants

  • Reyhan Cafe & Restaurant
    5 min walk
  • Gazi Konağı Butik Otel
    5 min walk
  • Filinta Cafe
    19 min walk
  • Atilla Çay Parkı
    6 min walk
  • Karin Kebap&pizza
    6 min walk

About this property

Fairouz Otel

Remodeled hotel, renovated in 2022 and located in Artuklu
You can look forward to a free breakfast buffet, a free grocery shopping service, and a terrace at Fairouz Otel. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a garden and a bar.
Additional perks include:
  • Express check-out, a front-desk safe, and free newspapers
  • A water dispenser, a TV in the lobby, and outdoor furniture
  • A 24-hour front desk, local meal delivery service, and concierge services
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and free international calls, in addition to thoughtful touches like premium bedding and pillow menus.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets, and memory foam beds
  • Rainfall showers, designer toiletries, and bidets
  • Flat-screen TVs with satellite channels
  • Private yards, wardrobes/closets, and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • Couples/private dining

Things to do

  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • Built in 1300
  • Communal living room
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - January 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Freezer
  • Griddle
  • Ice maker
  • Meal delivery service
  • Microwave
  • Mixer
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2021-47-0028

We should mention

This property does not have elevators

Property is also known as

Fairouz Otel Hotel
Fairouz Otel Mardin
Fairouz Otel Hotel Mardin

Frequently asked questions

Is Fairouz Otel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Fairouz Otel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Fairouz Otel?

Check-out is at 12:30 PM.

Where is Fairouz Otel located?

Located in Artuklu, this hotel is steps from Sabanci City Museum, Hatuniye, and Melik Mahmut Mosque. Sakıp Sabancı Mardin City Museum and Mardin Castle are also within 1 mi (2 km).

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Reviews

Fairouz Otel Reviews

9.0

Wonderful

8.8

Cleanliness

9.0

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 48 out of 71 reviews
Rating 8 - Good. 15 out of 71 reviews
Rating 6 - Okay. 3 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 3 out of 71 reviews

Reviews

10/10 Excellent

Azhin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kindness Above All

From the moment we arrived, we were met with a warmth that felt genuine - not just professional courtesy, but true hospitality. The staff didn’t just serve, they cared, anticipated, and made us feel not just welcomed, but truly seen.
Stayed 3 nights in Jul 2025

6/10 Okay

Sasha

Liked: Cleanliness, staff & service

Great location - Lots of Stairs

Great location; walking distance to the museum and many shops and restaurants. We parked as close as GPS suggested, called the hotel, and staff arrived quickly to help with luggage and guide us to the hotel. Unfortunately, the only available room didn't have a window! Not mentioned when booking. Also, tiny entrance; my 6 ft. 3 husband had to crouch down to get into the room. The location is on the side of the hill below the castle. Very picturesque but lots of stairs everywhere.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Lovely room and view, staff could not have been any friendlier. Driving a car there is almost impossible, GPS navigation takes you everywhere but the hotel. There is no parking, despite what description says. It’s free-for-all parking nearby (if one can find a spot after fighting crowded streets and traffic). Then one has to carry suitcases/belongings up stairs and through alleys to get to the hotel. Our room was very nice, but the internet/wifi did not work. Staff delivered fresh fruit plate as an apology—it was delicious, but was 11PM. Breakfast buffet was sumptuous and delicious. Old Mardin is all within walking distance and spectacular. Front desk gave us great dining and sightseeing recommendations.
Stayed 1 night in Jul 2024

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow ! Beautiful boutique hotel in wonderful Mardin

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel down an alley at the end of the main street of the old town. Like most of the houses in Mardin the hotel is on multiple different levels, so lots of steps! We had a very pleasant stay and particularly enjoyed the terrace.
Stayed 4 nights in Jun 2024

2/10 Terrible

Carlos

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the bathroom was terrible, you would get in through the shower, the shower had a hose, that got the bathroom all wet, and has a sewer smell. very overpriced

10/10 Excellent

Sedat

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal war sehr nett hat uns auch ein Taxi organisiert zum Flughafen zum guten Preis.sehr hilfsbereit alle. Aussicht war sehr gut.
Stayed 1 night in Oct 2025

8/10 Good

MINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宿泊はとても良かったです。駐車場からホテルまでがちょっと遠いので、ち
Stayed 1 night in Sep 2025

10/10 Excellent

Mustafa Serhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mardin Seyehatimizi Guzellestiren Deneyim

Calisanlarinin son derece saygili ve terbiyeli olduklari soz edilmesi gereken en onemli arti puanlariydi. Sadece ust katlardaki odalar ile alt katlardaki odalarin klima sistemleri bir kez daha gozden gecirilmeli. Biz memnun kaldik ve tavsiye ediyoruz,
Stayed 2 nights in Aug 2025

10/10 Excellent

ömür Ekrem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harika bir deneyim

Otele varır varmaz sıcak bir karşılama ve yardımseverlikle karşılaştık. Oda çok güzel ve temizdi. Çalışanlar çok içten ve yardımseverdi. Kahvaltı çok güzeldi. Konaklamamız süresince tek bir pürüzle bile karşılaşmadık. Rahatlıkla tavsiye ederim.
Stayed 1 night in Apr 2025

4/10 Poor

DERYA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vasat bir konaklamaydı. Yerin dibinde daracık bir oda verilmişti. Ölmeden mezara girmiş gibi hissettim basık ve küçücük odada. Aracınızı otoparkları olmadığı için sokağa park ediyorsunuz fakat araç park yeri ile otel arası yol yorucu çünkü merdiven ve taşlık engebeli yokuşlardan geçmek zorundasınız. Biz baya zorlandık valizlerimizi taşırken. Ayrıca daha merkezi ve otoparkı olan otel fiyatlarına göre gecelik ücretleri de çok daha yüksek kaldı. Çok daha iyi bir otelde daha az yorularak ve daha az ödeyerek kalabilirdik maalesef.
Stayed 2 nights in Oct 2024

8/10 Good

Nurdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keyifli

Arabayı yakın bir bölgeye park esnasında yardımcı oldular, odanın ambiyansı hoştu, temizdi, kahvaltısı açık büfeydi ve lezzetliydi. Gezilecek yerleri, yöresel lezzet önerilerini içeren listelerin whatsapp'tan iletilmesi incelikli bir paylaşımdı.
oda
Stayed 1 night in Nov 2024

10/10 Excellent

Mert

Liked: Cleanliness, property conditions & facilities, room comfort
Aile için bire bir tek adres
Stayed 2 nights in Nov 2024

8/10 Good

hüseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çalışanlar çok yardımsever ve ilgiliydi. Her konuda yardımcı çalışıyorlar. İlgilerine teşekkür ederim.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yesim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel ve çalışanlar çok iyiydi. Her konuda çok yardımcı oldular. Kahvaltı açık büfeydi ve çok iyiydi. Şiddetle tavsiye ederim...
Stayed 2 nights in Oct 2024

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura, storica e molto bella! Solo un suggerimento, potenziare la colazione, magari con dei fornelli per tenere le pietanze calde
Stayed 1 night in Sep 2024

10/10 Excellent

Ihsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prrsonal und zimmer top !!👍
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Guler yuzlu samimi arkadaslar, kahvalti iyi, Seyahat edilebilir
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otelin konumu çok güzel. otelin çalışanları da mükemmel insanlar. İlgili yardımsever ve misafirperver Fakat gelecek olan bilmeli ki Otopark büyük sıkıntı oluyor . Bunu haricinde kahvaltı iyi ve yeterli . 3 ayrı oda tutmuştuk . Bir tanesi kalınmayacak derecede lağım kokuyordu . buna çözüm bulunmalı .
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Otel genel olarak gerçekten çok temizdi. Personeli güler yüzlü ve ilgiydi. Açık büfe kahvaltısı fena değil fakat pişmiş yiyecekler arttırılabilir. Minibar da sadece kahve ve çay var başka bir şey hayal etmeyin.
Stayed 1 night in Sep 2023

10/10 Excellent

Recep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer nette hotel met vriendelijke personeel.
Stayed 1 night in Jul 2023

10/10 Excellent

Serhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok güzel iki gece geçirdik. Temizliğinden, ikramlarına, avlu manzarasının güzelliğine kadar herşey çok mükemmeldi. Herkese gönül rahatlığıyla önerebilirim.
Stayed 2 nights in Apr 2023

10/10 Excellent

Durdane Mehves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok çok iyi

Konum çok iyi, çalışan personel çok güleryüzlü ve yardımcı, odalar rahat, konforlu ve temiz.
Stayed 1 night in Jan 2023

10/10 Excellent

Merve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çalışan herkes çok ilgili ve saygılıydı. Her şeyden çok memnun kaldık. Otelin terası ve kahvaltısı güzeldi.
Stayed 1 night in Nov 2022

10/10 Excellent

Selin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tum calisanlar cok ilgili sahane ekip sahane otel
Stayed 3 nights in Oct 2022