Overall, I gave this property 4 stars. Took off a star for check-in process and lack of supplies. The check-in process was more difficult than it needed to be. We received a text from the property manager with the code for the lockbox which did not work. However, it did work for the deadbolt on the top of the stairs. After a 12+ hour day of travel, we just wanted to get into the house but could not. We did reach out to the property manager via phone, left a message and sent a text. 20-30 min later we get a text with the lockbox code, no other explanation or apology for giving us the wrong code. Luckily that worked and we were able to get into the lockbox to get the key and finally unlock the door. It would have been nice to be given both the deadlock code and the lockbox code in the welcome text message so we could check-in without issues or waiting for responses. Secondly, we were told that they left a few things to get us started. Not sure what those things were - the house had no paper towels, no tissues, no extra garbage bags, no dish soap, and even though the house had 3 bathrooms, only one bathroom had toilet paper (and only one roll). The other bathrooms did not have any toilet paper whatsoever so we needed to make a trip to the grocery store to get these items right away. I would expect at the very least that each bathroom would have one roll of toilet paper.
Other than those inconveniences, we enjoyed our stay there. The location was perfect - close to Sombrero Beach (1.5 miles), 20 min drive to Bahia Honda State Park (our favorite beach area), and about 1 hour to Key West and 1 hour to Key Largo. A Publix grocery store was located a half mile away. Our kids loved the pool and spent many hours in that. The beds were comfortable and the layout of the house worked well for our family.