マル ミカエル ホテル

「Great stay!」

「Terrible experience from start to finish. Hotels.com did not mention any deposit, yet I was later contacted on WhatsApp asking to transfer money, which immediately felt suspicious and unprofessional. The room was unbearable. The hotel directly faces the Port of Beirut, and you are woken up every morning around 6 AM by loud industrial noise. The windows are useless for sound insulation, and the all-glass building turns the room into an oven due to zero insulation. After checkout, I was falsely...

「Nice place, great staff 」

「Spotless rooms and excellent staff」

「Great service」

「The room was not clean. There was a stain on the bedspread. Outside on the balcony, the armchair was torn and there was no cover for it, so I couldn’t sit on it. The chairs outside were also very dirty, and there was a terrible smell on the balcony. The table outside was broken. Inside, there was also a problem with the toilet—every time I used it and came out, water would be left all over the floor.」

「Das Zimmer war sauber und gut ausgestattet. Man hat sich sofort wohlgefühlt. Das Personal war sehr freundlich, hilfsbereit und professionell.」

「Great place! Peaceful for a retreat.」

「Service is amazing and the staff is very friendly here. The location is great, but there is no AC in the rooms and it gets very hot even with the windows open and there isn't a gym on site.」

「Great service, clean, great staff, very friendly and cooperative, we will be back for sure」