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Upper Story Serviced Apartments

Property class: 3
Travelers relax by the pool or energize with a workout at this well-connected retreat, where mornings begin with breakfast and high-speed internet access

Choose dates to view prices

Upper Story Serviced Apartments, near Immaculate Conception Cathedral and Robinsons Magnolia, offers an outdoor pool with a children's area. Guests enjoy free in-room WiFi, a gym, and start their day with coffee at the on-site café.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio

Studio | In-room safe, desk, laptop workspace, WiFi (free)

Studio

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | In-room safe, desk, laptop workspace, WiFi (free)

Deluxe Room, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | In-room safe, desk, laptop workspace, WiFi (free)

Premier Room, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, WiFi (free)

Family Room

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed
  • Free WiFi

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About the neighborhood

Kaunlaran, a neighborhood in Quezon City, is home to Upper Story Serviced Apartments. Art In Island and Sining Kamalig are cultural highlights, and travelers looking to shop may want to visit Robinsons Magnolia and Gateway Mall. Looking to enjoy an event or a game while in town? See what's going on at Smart Araneta Coliseum. Visit our Quezon City travel guide
Map
1111, Metro Manila, Quezon City, Centro Tower, 138 N. Domingo St, Cubao

What's nearby

  • A large platter of grilled meats, seafood, and vegetables with dipping sauces.
    Robinsons Magnolia
    8 min walk - 0.7 km
  • A plate with a food item topped with sauce and garnished with greens.
    Tomas Morato Ave
    3 min drive - 1.8 km
  • Gateway Mall
    14 min walk - 1.2 km
  • Smart Araneta Coliseum
    17 min walk - 1.5 km
  • New Frontier Theater
    19 min walk - 1.6 km

Getting around

  • Betty Go-Belmonte LRT Station
    4 min walk
  • Manila Santa Mesa Station
    6 min drive
  • Ninoy Aquino Intl. Airport (MNL)
    44 min drive

Restaurants

  • Starbucks
  • Jollibee
  • Akira The Art of Sushi & Teppanyaki
  • Cibo
    12 min walk
  • Dunkin'
    10 min walk

About this property

Upper Story Serviced Apartments

  • Hotel near Gateway Mall
  • Located close to Immaculate Conception Cathedral and Robinsons Magnolia, Upper Story Serviced Apartments provides a coffee shop/cafe and a gym. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool and a children's pool
    • Buffet breakfast (surcharge), an elevator, and a banquet hall
    • A front-desk safe, smoke-free premises, and a 24-hour front desk
    • 4 meeting rooms
  • Room features
  • All 99 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
  • Other amenities include:
    • Showers, bidets, and free toiletries
    • 40-inch LED TVs with premium channels
    • Kitchenettes, refrigerators, and microwaves

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 450 per person
  • A coffee shop/cafe

Restaurants on site

  • Cookbook Cafe

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 27 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PHP 500 per pet, per stay, plus a deposit of PHP 5000 per day
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 450.00 per person
  • Pet deposit: PHP 5000 per day
  • Pet fee: PHP 500 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Upper Story Serviced Apartments have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7 AM–10 PM.

Is Upper Story Serviced Apartments pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of PHP 5000 per day and a fee of PHP 500 per pet, per stay.

How much is parking?

Limited spots are available.

What time is check-in at Upper Story Serviced Apartments?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Upper Story Serviced Apartments?

Check-out is at noon.

Where is Upper Story Serviced Apartments located?

Located in Kaunlaran, this hotel is within a 15-minute walk of Immaculate Conception Cathedral, Robinsons Magnolia, and Gateway Mall. Smart Araneta Coliseum and Tomas Morato Ave are also within 1 mi (2 km). Betty Go-Belmonte LRT Station is only a 4-minute walk and Cubao Station is 14 minutes.

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Reviews

Upper Story Serviced Apartments Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 22 out of 32 reviews
Rating 8 - Good. 8 out of 32 reviews
Rating 6 - Okay. 1 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

Reviews

Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a Family staycation

We had an amazing stay at our overnight accommodation to this hotel. Clean and spacious room however the was lacking like toilet & kitchen rug but the guest service is attentive enough to attend our request. And by the way our room has a nice view from the balcony at night. Definitely going back.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice short stay

It took a while to get our room ready but the place was really nice with complete amenities. Do avoid the tandem parking spots if possible.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were very accommodating
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

Deserves at least 4 stars. Practical location, nice building, helpful staff. The restaurant is also good.
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien pour quelques jours

L'hôtel est bien. La chambre est grande est propre. Seul bémol c'est qu'ils font les chambres à l'arrache le matin : nous n'avions plus de papier toilette ils n'en n'ont pas remis, plus de savon ils n'en n'ont pas remis non plus, le tapis était sale parce que quelqu'un de la maintenance a marché dessus avec ses chaussures, ils ne l'ont jamais changé... Un peu dommage. Le petit dej n'est pas extraordinaire.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
きれいでスタッフも親しみやすくていつも使っているホテルです。
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは親切で、部屋はきれい
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
design is great, service was great too, kudos to Ali the receptionist!
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous studio rooms on the 17th floor where we stayed overnight. The room is very
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice　hotel
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kuddos

Amazed with the room.. and staff are very accommodating and polite. Pool is too small though, i wonder how it looks like if its a holiday, like christmas/summer?... but all in all great experience.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viel Lärm bis spät in der Nacht durch irgend welcher Firmenveranstaltung. Zimmer konnte man nicht wechseln😠
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

CJE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , good room amenities but no parking available. Guard was not helpful but just directed us to deal with the street parking Attendant. This affected the ease of our check-in and marred an otherwise good impression and experience.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフ最高、カフェおいしい、お部屋清潔。また利用します。
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Clean comfortable convenient. Upper Story is an ideal place to stay in QC. Friendly staff, decent breakfast spread, nice accommodations. We’re sure to come back and we highly recommend the venue!
Stayed 5 nights in Jul 2019
Verified review

10/10 Excellent

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel!
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

DRCabagnot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was superb, breakfast and the cookbook staff were courteous, security staff were awesome. Napakabait!! We had a very comfortable stay and we felt secure knowing that the staff were there for us 24/7. Sometimes it’s the staff who make the venue great, they deserve good wages and bonuses!!
Stayed 6 nights in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very good for its price it is a fairly new property the room excellent very nice layout value for money highly recommend for if you want to stay in this area
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Mich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiance, staff and Amenities
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
There are smell in the public area................
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det var et hygligt og dejlgt sted at bo, det var rent og god plas på værlse, dejligt toilet
Stayed 4 nights in Jan 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the place. I will be back for sure :)
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Staycation

Upper Story Serviced Apartments surely made my husband and I's 5th anniversary memorable. The staff were very accommodating and attentive to our needs. The room was spacious that our 3-year old can run around, breakfast was delicious and the view from the pool/roof deck area was so amazing that we decided to stay another night. The pool was being serviced the next day but they made sure our kids had another pool area to enjoy. Thank you, USSA. We'll definitely recommend your place to our friends, family and colleagues.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff very accommodating
Stayed 3 nights in Dec 2018
Verified review

10/10 Excellent

Josefin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The straff was so nice and helpful :)
Stayed 1 night in Nov 2018