The stay at Grand Cafe Hotel was unpleasant , check-in was pretty easy but after a long road trip, all you expect is more attention on helping the guests as carrying the luggage to the room, I couldn’t find anyone who could help me so I did it myself.
I called room service for basic supplies as Water (since you can’t find in the room) the answer I got is to go down and get it.
(No room temperature water, only cold, if you are sick you better wait the temperature to drop)
Those type of hotels are for people whom has been driving for hours on a road trip and need a rest for the day, obviously Grand Cafe is not prepared, their stuff weren’t trained to attend the basic services to their guest.
Note: 3
Lucas
2022 年 7 月に 1 泊滞在
10/10 (非常に良い)
Edson da
2022 年 5 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Edson da
2022 年 5 月に 1 泊滞在
4/10 (不満)
Ingrid
出張
2022 年 1 月 30 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Não tinha sobre lençol e o que tinha parecia sujo.
Atendimento da recepção era péssimo.
Ingrid
2022 年 1 月に 1 泊滞在
8/10 (良い)
Wilson Guilherme
家族旅行
2022 年 1 月 25 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Wilson Guilherme
2022 年 1 月に 1 泊滞在
10/10 (非常に良い)
Leonara
2022 年 1 月 25 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Não foi muito bom o atendimento. Pagamento era antecipado. Mas o quarto era otimooo