"On checking out, I asked the next airport shuttle time and they said there won't be another one till 10:00am. and that was 9:00am. Obviously, if you are going to the airport, you have to make a reservation. And they don't tell you that upon check-in. No empathy from the staff. They go pick up a guest to the airport, if they call. But they don't run a service if a guest wants to leave."
"Although there was a problem that somehow the reservation information had been lost, it was not the hotel's fault and they were very gentlemanly about it. The hospitality was excellent, including the hotel facilities."
"This hotel is not clean. The room was dusty. The bathtub did not drain properly and the shower curtain was moldy. The jacuzzi at the pool had a moldy smell."