Upon arrival, it took being moved to three different rooms before we were finally able to settle in—each relocation due to unresolved maintenance issues. These included a non-functioning air conditioning unit, a broken front door lock, and a refrigerator that was not operational. While we were initially willing to overlook some of these inconveniences, the situation quickly worsened.The following morning at 8:00 a.m., a maintenance worker attempted to enter our room unannounced to repair the refrigerator, waking us unexpectedly. Had we not secured the emergency lock, they would have entered without our consent or prior notice, which is completely unacceptable of guest privacy.Further compounding our concern, one evening at 10:40 PM we received a knock at our door from someone claiming to be maintenance, again attempting to gain access to our room. We immediately contacted the front desk to report this. Throughout our stay, we experienced consistent communication issues. There were no phones in the room, making it extremely difficult to reach staff or the front desk. We had to rely on our personal cell phones to call the main hotel line and at times left messages. We were assured that due to the multiple inconveniences, our amenity fees would be waived or refunded. However, we were ultimately charged the full amount. much of the hotel was under maintenance.Staff unfriendly /needs for improving service quality attempts to follow up with the team at Outbound