6/10 (普通)
Antonius
グループ旅行
2023 年 8 月 10 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
Even though our initial impression at arrival was disappointing we in the end enjoyed our stay at Malia. This especially because the housekeeping lady as well as the receptionist where very friendly and helpful.
My overall impression of Malia is not the best. This is due to the extrem noise (as our room was located to the party street) . Bed lining ripped and with cigarette burn holes, not sufficient cutlerie and pots and a missing shower curtain in the bathroom. Being charged extra for AC seems unusual to me even when being mentioned in the hotel description at the very end.
What stroke me most was the fact that the back-office lady threatened me to involve a lawyer and sue me in case I would not withdraw my initial guest feedback at arrival
Antonius
2023 年 8 月に 4 泊滞在