They were fully booked when we got there even if we had a reservation.
Cengizhan
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Leila
2025 年 6 月 20 日
Leila
2025 年 6 月に 4 泊滞在
2/10 (非常に不満)
Ahmed
2025 年 6 月 15 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I booked the hotel more than one month back and I paid complete price when I reached the hotel I found it completely rented for third party and the staff not available.
The terrible is hotel (the website customer service) is very bad in dealing with this situation they didn’t offer another hotel and cancelled the reservation and told me that I will receive my money after 7 working days.
I don’t recommend this website to anyone to book in Makkah