"A notre arrivée, l'hôtelier nous a dit qu'il n'y avait pas de réservation à notre nom, qu'il venait de racheter cet hôtel et que pour pouvoir y dormir, il fallait annuler notre réservation auprès d'hotel.com (ce qui était impossible sans perdre les 60 € déjà payés car il nous demandait une annulation pour le jour même) et qu'ensuite, il fallait le payer en espèces le prix de la chambre (environ 45 €). Sans moyen de contacter Hotel.com car 4h du matin en France, nous avons préféré quitter cet...
"A notre arrivée, l'hôtelier nous a dit qu'il n'y avait pas de réservation à notre nom, qu'il venait de racheter cet hôtel et que pour pouvoir y dormir, il fallait annuler notre réservation auprès d'hotel.com (ce qui était impossible sans perdre les 60 € déjà payés car il nous demandait une annulation pour le jour même) et qu'ensuite, il fallait le payer en espèces le prix de la chambre (environ 45 €). Sans moyen de contacter Hotel.com car 4h du matin en France, nous avons préféré quitter cet...
"Excellent and very helpful staff Thank you to the ladies at the front desk.
My front view was a little pond where you will hear a chorus of frog ensemble playing their evening symphonies and in the morning beautiful wading birds warming up for the day. "
"Excellent and very helpful staff Thank you to the ladies at the front desk.
My front view was a little pond where you will hear a chorus of frog ensemble playing their evening symphonies and in the morning beautiful wading birds warming up for the day. "
"Disappointing Stay – Not as Advertised
This hotel looked great in the Expedia photos, but upon arrival, it was a completely different story—false advertising at its finest. The property looked nothing like the pictures, and mosquitoes were a major issue throughout our stay.
Right away, we encountered problems with the hot water in our room. After multiple calls to the front desk and waiting for maintenance, it took hours to fix, and even then, we only had lukewarm water. The entrance was...
"Disappointing Stay – Not as Advertised
This hotel looked great in the Expedia photos, but upon arrival, it was a completely different story—false advertising at its finest. The property looked nothing like the pictures, and mosquitoes were a major issue throughout our stay.
Right away, we encountered problems with the hot water in our room. After multiple calls to the front desk and waiting for maintenance, it took hours to fix, and even then, we only had lukewarm water. The entrance was...
"Mmmm...on arrival we were made to feel very unwelcomed. We were not expected and then was criticised for booking through Expedia because the $ the host received was a much smaller % compared to other booking groups! (I then learnt that Hotels.com is owned by Expedia!!) We got an 'upgrade' which was not necessary.
The rest of the o/n stay was pleasant."
"Mmmm...on arrival we were made to feel very unwelcomed. We were not expected and then was criticised for booking through Expedia because the $ the host received was a much smaller % compared to other booking groups! (I then learnt that Hotels.com is owned by Expedia!!) We got an 'upgrade' which was not necessary.
The rest of the o/n stay was pleasant."
"Pas de chambre prête à notre arrivée, très sale, sans eau chaude, sans toilette et sans clim le 1er jour, le 2ème jour changement de chambre mais toujours pas d'eau chaude, cafard dans la chambre, chambre hyper humide avec une odeur hyper désagréable. Lavabo qui fuit, abattement de wc cassé, peinture piquée d'humidité. J'ai des photos qui prouvent mes dires. "
"Pas de chambre prête à notre arrivée, très sale, sans eau chaude, sans toilette et sans clim le 1er jour, le 2ème jour changement de chambre mais toujours pas d'eau chaude, cafard dans la chambre, chambre hyper humide avec une odeur hyper désagréable. Lavabo qui fuit, abattement de wc cassé, peinture piquée d'humidité. J'ai des photos qui prouvent mes dires. "
"We got to the hotel they didn’t have our booking and the hotel was fully booked out so we had to find another place to stay at 730pm at night with a 4 month old baby "
"We got to the hotel they didn’t have our booking and the hotel was fully booked out so we had to find another place to stay at 730pm at night with a 4 month old baby "
"The pictures are deceiving. Positive thing is that the room is spacious and AC is fantastic. Everything else is something to criticize on. I.e a ton of mosquitos, washroom is full of stains, the doors to the bathroom doesn’t close properly making mosquitos to fly into the room through the bathroom. The bed had mattress cover but no blankets whatsoever and had to explicitly request one, which showed up as if a few cats picked a fight in it. "
"The pictures are deceiving. Positive thing is that the room is spacious and AC is fantastic. Everything else is something to criticize on. I.e a ton of mosquitos, washroom is full of stains, the doors to the bathroom doesn’t close properly making mosquitos to fly into the room through the bathroom. The bed had mattress cover but no blankets whatsoever and had to explicitly request one, which showed up as if a few cats picked a fight in it. "