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BYPILLOW The Citadel

Property class: 3

Choose dates to view prices

Close to Plaza Mayor and Royal Palace of Madrid, BYPILLOW The Citadel has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is ￥10,202
￥11,222 total
includes taxes & fees
Aug 23 - Aug 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a bed, a nightstand, a lamp, and a window with curtains.

Standard Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

A person sitting on the floor of a hotel room, reading a book.

Superior Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with a white sofa, abstract artwork on the wall, a small table with a water bottle, and a red door leading to another room.

Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Double Room (Interior)

A hotel room with a bed, a TV, a chair, a table with a kettle and glasses, and a painting on the wall.

Double Room (Interior)

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with a large bed, a red archway, a wall-mounted air conditioner, and a framed abstract artwork.

Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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  • Free WiFi
  • Restaurant
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8.6 out of 10, Excellent, 1,001 reviews
The price is ￥16,780
￥18,458 total
includes taxes & fees
Aug 20 - Aug 21
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About the neighborhood

Madrid Centro, a neighborhood in Madrid, is home to BYPILLOW The Citadel. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit San Miguel Market and Gran Via. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
28013, Madrid, Madrid, Calle Espejo 2, piso 2

What's nearby

  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    2 min walk - 0.2 km
  • A covered market with ornate architecture and a large clock.
    San Miguel Market
    2 min walk - 0.2 km
  • A grand palace with a symmetrical garden and a central fountain.
    Royal Palace of Madrid
    3 min walk - 0.3 km
  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    6 min walk - 0.6 km
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    6 min walk - 0.6 km

Getting around

  • Opera Station
    3 min walk
  • Madrid Principe Pio Station
    17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    36 min drive

Restaurants

  • Starbucks
    2 min walk
  • El Chaparrito
    2 min walk
  • Gloria Bendita
    1 min walk
  • La Esquina de San Miguel
    1 min walk
  • Valle Del Tietar Tapas
    2 min walk

About this property

BYPILLOW The Citadel

  • Hostal near Plaza Mayor
  • Close to Royal Palace of Madrid and Puerta del Sol, BYPILLOW The Citadel has plenty to offer. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and an elevator
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms at BYPILLOW The Citadel feature comforts such as air conditioning, as well as amenities like free WiFi.
  • More amenities include:
    • Bathrooms with showers and hair dryers
    • Free infant beds, daily housekeeping, and desks

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  • Free WiFi
  • Air conditioning
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8.8 out of 10, Excellent, 1,000 reviews
The price is ￥14,906
￥16,396 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • In-room crib

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 floor

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is BYPILLOW The Citadel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at BYPILLOW The Citadel?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at BYPILLOW The Citadel on Aug 23, 2026 start from ￥10,202, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hostal doesn't offer parking.

What time is check-in at BYPILLOW The Citadel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at BYPILLOW The Citadel?

Check-out is at 11:00 AM. Late check-out is available for EUR 10 (subject to availability).

Does BYPILLOW The Citadel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is BYPILLOW The Citadel located?

Located in Madrid Centro, this hostal is steps from San Miguel Market and Plaza Mayor. Royal Palace of Madrid and Puerta del Sol are also within 10 minutes. Opera Station is only a 3-minute walk and Sol Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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