Suites You Soho

Travelers find a convenient home base near Madrid's Royal Palace, where express check-in eliminates arrival hassles and sets the tone for a relaxing stay.

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Dates

March 2026

April 2026

Deluxe Double Room | Down comforters, desk, laptop workspace, blackout drapes - Suites You Soho (Madrid)

Interior detail - Suites You Soho (Madrid)

Suites You Soho welcomes visitors to central Madrid with practical comforts including express check-in and luggage storage. The rejuvenated pension provides in-room WiFi and puts guests within walking distance of major attractions like Plaza Mayor and Puerta del Sol.

Good

Popular amenities

Free WiFi
Air conditioning
Parking available

Check prices for these days

Room options

Standard Room

Good

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Down duvet

Blackout drapes/curtains

Hair dryer

Private bathroom

Rainfall showerhead

12 sq m
Sleeps 2
1 Double Bed

Deluxe Double Room

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Down duvet

Blackout drapes/curtains

Hair dryer

Private bathroom

Rainfall showerhead

15 sq m
Sleeps 2
1 Queen Bed

Standard Double Room, Accessible

Exceptional

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Down duvet

Blackout drapes/curtains

Hair dryer

Private bathroom

Rainfall showerhead

15 sq m
Sleeps 2
1 Double Bed

About the neighborhood

Located in Madrid Centro neighborhood, Suites You Soho is connected to a rail/subway station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium. Visit our Madrid travel guide

View more Pensions in Madrid

28013, Madrid, Madrid, Calle de la Cruzada, 1

What's nearby

Plaza de España - Princesa
1 min walk - 0.0 km
Royal Palace of Madrid
2 min walk - 0.2 km
San Miguel Market
3 min walk - 0.3 km
Plaza Mayor
5 min walk - 0.4 km
Gran Via
8 min walk - 0.7 km

Getting around

Opera Station
4 min walk
Madrid Principe Pio Station
17 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD)
31 min drive

Restaurants

Casa Ciriaco
2 min walk
Horno La Santiaguesa
2 min walk
Cervecería La Mayor
2 min walk
El Chaparrito
2 min walk
La Taberna de Ramales
2 min walk

About this property

Suites You Soho

Pension near Royal Palace of Madrid

A short walk from Plaza Mayor and Puerta del Sol, Suites You Soho has plenty to offer. Guests can connect to free in-room WiFi.

Other perks at this pension include:

Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
Express check-in, luggage storage, and smoke-free premises

Room features

All guestrooms at Suites You Soho offer perks such as heated floors and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.

Extra conveniences in all rooms include:

Bathrooms with rainfall showers and hair dryers
40-inch flat-screen TVs with digital channels
Wardrobes/closets, heated floors, and heating

Similar properties

Standard Suite, City View | In-room safe, desk, soundproofing, iron/ironing board

Free WiFi
Air conditioning
Housekeeping
Soundproof rooms

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle on request for a surcharge
Covered self parking on site (EUR 20 per night)
Limited onsite self parking (max 6 spaces per unit)
Onsite parking options include a garage

Family friendly

Soundproofed rooms

Conveniences

Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator (single-level property)
Well-lit path to entrance
Wheelchair accessible (may have limitations)

More

1 floor
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter

Bathroom

Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper

Entertainment

40-inch flat-screen TV with digital channels

More

Air conditioning (climate-controlled)
Desk
Electrical adapters
Heated floor
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

Guests are required to download the property's Stay My Way mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Airport shuttle fee: EUR 40 per vehicle (one-way)
Airport shuttle fee per child: EUR 40 (one-way), (up to 18 years old)
Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Only registered guests are allowed in the guestrooms

Parking height restrictions apply

Property is also known as

SY Soho

Suites You Soho

Suites You Soho Madrid

Suites You Soho Pension

Suites You Soho Pension Madrid

Frequently asked questions

Is Suites You Soho pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 20 per night. Limited spots are available.

What time is check-in at Suites You Soho?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Suites You Soho?

Check-out is at 11:00 AM.

Does Suites You Soho provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Suites You Soho located?

Located in Madrid Centro, this pension is within a 5-minute walk of Plaza de España - Princesa and Royal Palace of Madrid. Plaza Mayor and Gran Via are also within 10 minutes. Opera Station is only a 4-minute walk and Sol Station is 10 minutes.

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Suites You Soho Reviews

7.2

Good

7.6

Cleanliness

6.4

Amenities

6.8

Staff & service

7.4

Property conditions & facilities

10/10 Excellent

Stephen

Jun 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean, staff were super attentive (via WhatsApp - despite a few issues with “StayMyWay” app) The air conditioning in the room was blissful. Thank you again.

Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Dec 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

.

Stayed 4 nights in Nov 2025

10/10 Excellent

Nicolas

Aug 21, 2025

Liked: Cleanliness, amenities

Nice

Stayed 2 nights in Aug 2025

8/10 Good

Chantel

Aug 12, 2025

Liked: Cleanliness, amenities

Disliked: Staff & service

Great location! Nice clean room. Freshly painted halls... as we were checking in. Comfy bed. No parking as indicated tho'. Parked at El Cortes Inglés for €28... not happy about that part.

Stayed 1 night in Aug 2025

2/10 Terrible

Jose

Nov 11, 2025

Disliked: Staff & service, amenities

I'll start by saying that you need to remove this option from your listing. At no point does it say that you don't have a reception area near the rooms. However, they do say: "Suites You Soho offers a warm welcome with express check-in." How dare you talk about a warm welcome when you can't even see them? To enter the building, you have to use an app to open two gates and then the room. The photos of the room look like they were designed with AI. It looks more like a motel room in the Old West. The only positive thing I can mention is that the bed isn't uncomfortable. Ultimately, the value for money is terrible. That's why I was annoyed that I made a reservation. An Arb would have been better.

Stayed 2 nights in Oct 2025

10/10 Excellent

Boluwatife

Mar 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice place in center of Madrid and very affordable for its price and quality

Stayed 2 nights in Mar 2024

10/10 Excellent

Adolfo

Dec 20, 2021

Was nice room! Nice staff!

Stayed 2 nights in Mar 2021

2/10 Terrible

Jesus Pimentel

Apr 21, 2023

Disliked: Cleanliness, staff & service, amenities

Great location, awful housekeeping.

Stayed 11 nights in Apr 2023

2/10 Terrible

edgar

Dec 2, 2024

Disliked: Staff & service, amenities, property conditions & facilities

The location was great but the room itself not very good. Super small and nobody to check you in or out. Nobody to ask for toilet paper or stuff needed in the room priced accordingly I guess

Stayed 4 nights in Nov 2024

8/10 Good

Esther

Sep 26, 2024

Liked: Cleanliness, property conditions & facilities

Staffs contact was via email, always professional and and offering to help.

Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveler

Apr 24, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Good location but cleanliness was poor (hair on bed sheets and pillows). Bathroom vanity decaying and hair in sink.

Stayed 1 night in Apr 2024

2/10 Terrible

phillip

Jul 13, 2024

Disliked: Property conditions & facilities

No storage. Small. Cramped. A window to nowhere. You can easily find better places to stay than this. Would not recommend

Stayed 4 nights in Jul 2024

2/10 Terrible

Cora

May 26, 2024

Disliked: Property conditions & facilities

Dirty bedding, dirty room. Refused to provide glasses. Refused to clean the room. Locked us out of our room twice in two days. The second time we were locked out the entire morning, until someone finally showed up for work at 11am. I get it you don’t want to see foreigners in your country, but this attitude and level of service is simply outrageous.

Stayed 2 nights in May 2024

4/10 Poor

Patricia

Jan 8, 2023

Liked: Room comfort

Disliked: Staff & service

Poor service

Bad customer service at the phone. They don’t bother to answer the calls and the cleaning it was not that good, there was hair in the shower.

Stayed 2 nights in Jan 2023

4/10 Poor

Tajala

Sep 18, 2025

Disliked: Cleanliness, staff & service, amenities

On arrival at the address, I was confused because there was no signage and where the map took me was the street behind and the building was derelict and fenced off. I phoned the customer help number and was answered by a woman who wasn't responding to any of my queries and proceeded to hang up the call. I tried phoning back but there was no response. I had to get my travel partner to phone the number and in which they immediately responded. I was appalled by the lack of communication and customer service skills provided. The lady made no attempt to guide me to the correct building, all she kept on repeating was follow the address. I was stood on the street for 30 minutes before I decided to walk around the block and start looking at individual front doors. It then became clear to me that my room was behind a gated entrance. This was already overwhelming as the instructions were not clear. I managed to make my way into the room and upon arrival I went for a shower and was struggling to figure out how the hot water worked as there was one particular way it had to be set. That night, when I went to sleep the bedsheets were flimsy as there were 3 layers of thin sheets that kept on moving around and made it uncomfortable whilst sleeping. I decided to remove the middle layer. The following day when I was folding the removed sheet, to my horror I found a dead bed bug. This terrified me and when I requested for the room to be cleaned, I was denied this request as I was only staying

Stayed 2 nights in Sep 2025

2/10 Terrible

Jake

Mar 8, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Backed up drain/sewage water

When we first arrived and turned on the bathroom taps on the sink, the plumbing was so backed up that water started to flow out of the shower drain into the bathroom floor. Slime and other debris from previous guests washed back up and filled the shower floor and made the room smell disgusting. With staff on site, we could only communicate through Whatsapp and the response times were disappointing. Once I got ahold of them they informed me that they could/would not move us to another room and that they would send maintenance to look at the problem. They did not end up sending someone to fix the issue and we had to wait for cleaning staff to arrive the following afternoon (which wasted half of our travel day in Madrid). Cleaning staff were not even aware of the issue when they arrived and I had to get them to come and look in the room. If I had left without waiting they would have not entered the room to realize there was an issue. Unfortunately we were only in Madrid for 2 days and dealing with this issue ruined most of our time there. Would not recommend staying here.

Stayed 2 nights in Oct 2022

8/10 Good

JOEL

Oct 30, 2025

Liked: Cleanliness, amenities

Disliked: Staff & service

Confort chambre, situation dans la ville.

Stayed 2 nights in Oct 2025

8/10 Good

So

Oct 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Die Ausstattung könnte etwas besser sein. Ein kleiner Kühlschrank zum Beispiel wäre sehr hilfreich. Die Dusche war etwas mitgenommen die Tür ging nicht richtig zu und diese Schiebetür zum Bad war auch nicht so toll. Es fehlten Haken wo ma sein Handtuch einfach aufhängt Schade war auch dass man keinen Blick nach außen hatte. Sehr freundlicher Service wir wurden nach zwei Tagen gefragt ob wir eine Reinigung haben wollten und auch so waren sie immer sofort tätig wenn etwas war. Die Nähe zum Zentrum und zum Schloss ist super, man konnte fast alles fussläufig erreichen. Wir hatten schöne Tage

Stayed 3 nights in Oct 2025

10/10 Excellent

Roberta

Oct 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localização, quarto bom , porém acho que deveria ter um frigobar para um melhor aproveitamento da estadia. Como não tem café, poderíamos comprar alguns petisco e bebidas para usufruir e sem a geladeira, não foi possível.

Stayed 3 nights in Oct 2025

8/10 Good

Alexandre

Oct 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A localização é o ponto forte. O apartamento é muito bem localizado, com mercado e cafés muito próximos. Vale muito a pena. Cama confortável. Banheiro amplo. Apartamento pequeno mas funcional.

Stayed 3 nights in Oct 2025

6/10 Okay

Alexandra

Oct 4, 2025

Liked: Property conditions & facilities, room comfort

Ótima localização e contacto com responsáveis sem qualquer dificuldade. Quanto a limpeza: a básica. Em termos de insonorizacao é mau. Mas tendo em conta a localização e os preços em redor, é aceitável.

Stayed 3 nights in Sep 2025

2/10 Terrible

Berny

Jul 5, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estafado en Madrid

Pésimo servicio al cliente No pude acceder nunca a la propiedad ya que ellos (suites you soho) no me proporcionaron en ningún momento el acceso a la propiedad y alegaron que se lo hicieron llegar a ustedes como agencia (hoteles.com) Donde ustedes tampoco tenían la información ya que así me lo hicieron saber en un correo Si tengo que describir esta experiencia diría que fue nefasta y que prácticamente me estafaron ya que ahora no me quieren reintegrar el dinero de algo a lo que no pude acceder por culpa de ellos y que además me tocó gastar en otro hotel

Stayed 2 nights in Jul 2025

8/10 Good

Carla

Mar 22, 2025

Liked: Amenities, property conditions & facilities

Como positivo: esta muy centrico, llave de la habitación virtual Como negativo: la limpieza se puede mejorar aunque no estaba sucio pero cositas puntuales que para un alojamiento habría que tener en cuenta, no esta muy bien insonorizado

Stayed 2 nights in Mar 2025

8/10 Good

Mercedes

Jan 16, 2025

Liked: Cleanliness, room comfort

En General bien, pero había una gotera en el baño y la ducha se atascaba

Stayed 3 nights in Jan 2025

8/10 Good

Débora Castro Silva

Oct 9, 2024

Liked: Cleanliness, amenities, property conditions & facilities

O quarto é excelente, espaçoso, limpo e bem equipado. O sistema de acesso via Bluetooth funciona bem, mas pode ser um pouco complicado para algumas pessoas, principalmente porque são 3 portas até o quarto. Em um dia, meu celular descarregou e, por sorte, minha amiga tinha o código, mas se estivesse sozinha, precisaria carregar o celular antes. O tempo de resposta do suporte poderia ser mais rápido, especialmente devido a esse sistema de acesso. No geral, gostei bastante, foi o melhor quarto da viagem, mas um suporte mais ágil seria útil.

Stayed 3 nights in Oct 2024