Verified review
6/10 Okay
Thomas
Oct 6, 2026
You get what you pay for, right? Electronic check in took us about an hour - to navigate initial contact by telephone, receipt of web links via WhatsApp to submit documents, phone call to secure electronic key, 2-3 more phone calls to resolve issues with electronic keys before gaining entry to room. Traditional metal key was provided to unlock the door to the street — it was a poor fit (another guest got it to work, but we could not) and unusable. Staff were helpful and efficient once we reached them, but the overall experience of check in was tiresome. Room with bathroom was safe and adequate, but had signs of wear — scuffs on the walls, dirt/mildew on bathroom tiles — though everything in bathroom functioned and hot water was sufficient. For an inexpensive (for Madrid) place to stay, it was fine for a night.

Stayed 1 night in Oct 2026


































