Hostal Los Arcos sits near Plaza Mayor, offering a welcoming base with in-room WiFi. Guests can relax here while remaining just steps away from the lively scenes of Puerta del Sol and the excitement of Gran Via.
Reviews
6.66.6 out of 10
Popular amenities
Free WiFi
The current price is ¥12,922
¥12,922
¥14,214 total
includes taxes & fees
Jun 18 - Jun 19
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Holiday Inn Express Madrid-San Sebastian de los Reyes by IHG
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Frequently asked questions
Is Hostal Los Arcos pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hostal Los Arcos?
As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hostal Los Arcos on Jun 18, 2026 start from ¥12,922, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This hostal doesn't offer parking.
What time is check-in at Hostal Los Arcos?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Hostal Los Arcos?
Check-out is at 11:00 AM.
Where is Hostal Los Arcos located?
Located in Madrid Centro, this hostal is steps from Preciados Street and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Sol Station is only a 3-minute walk and Tirso de Molina Station is 6 minutes.
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Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
5.8
Amenities
7.2
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 39 out of 143 reviews
10 - Excellent
39
Rating 8 - Good. 31 out of 143 reviews
8 - Good
31
Rating 6 - Okay. 29 out of 143 reviews
6 - Okay
29
Rating 4 - Poor. 20 out of 143 reviews
4 - Poor
20
Rating 2 - Terrible. 24 out of 143 reviews
2 - Terrible
24
Reviews
Verified
6/10 Okay
Kirsty
Apr 5, 2026
Very nice welcome from staff. Only issues was no kettle (but there was a coffee machine in reception) and the walls were very thin.
Kirsty
Stayed 3 nights in Apr 2026
Verified
8/10 Good
mr mason smith
Jan 25, 2026
Liked: Cleanliness, staff & service, amenities
Cheap and cheerful,a good central location as well
Spotless room, extremely efficient lady at the front desk, all at your fingertips, come in and go whenever you want, no noise, very well heated, fantastic location for transport and anything you may need, very safe, restaurants and shopping within meters
Very good location but probably the smallest room I ever slept in
FRANK
Stayed 3 nights in Sep 2025
Verified
8/10 Good
Raymond
Nov 10, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location and clean room/bathroom.
Raymond
Stayed 3 nights in Nov 2024
Verified
6/10 Okay
Maira
Jan 27, 2025
Liked: Cleanliness, staff & service
Excellent location!!!
Excellent location !!! Couple of minutes to most of tourist attractions!
Maira
Stayed 2 nights in Jan 2025
Verified
6/10 Okay
Zach
Dec 18, 2025
Disliked: Amenities
Room was as expected/advertised, turned on room fan and with 5 minutes it never worked again for the rest of our stay. Bed sheets & towels were not changed at all over the duration of our stay. Shower was either incredibly hot or cold no inbetween. But comfortable beds, good location as in the centre of Madrid, lady on desk tried her best to communicate with us as she doesn't speak English. As expected really but nice stay in Madrid.
This Hostal is in the perfect location for the city center. Sol center is a 3 min walk if that, plaza mayor & Mercado San Miguel are also within a 5 minute walk. There’s plenty of shopping, bars, and restaurants around. The hostal host was very very kind, we had a shower with hot water, comfy blankets & it was very clean. The only “bad” thing I would say is that the walls are thin so you do hear people coming & going & can sometimes hear conversation but it was quiet at night and safe. We spent 2 weeks traveling in Spain & began my trip in Madrid at this Hostal & also ended my trip at this Hostal & felt like I got the most of the city because of the location. It’s a good choice!
Alexis
Stayed 4 nights in May 2025
Verified
4/10 Poor
Jacqueline
Apr 3, 2025
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok, if you don't mind the smell of cigars!
Customer Service was great, Magda was friendly and attentive.
The building itself is OK but the moment you enter the reception area of the hostal you can smell cigarette smoke. The smell in the rooms can be stronger although there are windows in the room, the smell prevails. I personally had a headache the nights we stayed. My sinuses were congested and my throat was extremely dry.
No lift so no good if you have heavy luggage or health problems. No Kettle etc and bath very very small. Reception is not managed and no English language!
My room lacked a window, which frustrated my body clock, and created a claustrophobic effect
Adam
Stayed 6 nights in Oct 2024
Verified
6/10 Okay
ileana
Apr 3, 2025
Ok
ileana
Stayed 3 nights in Mar 2025
Verified
6/10 Okay
Verified traveler
Oct 4, 2024
Liked: Cleanliness, staff & service
I really like that I was able to get in late night. What I don’t line was that I have to go up stairs because is a old building and doesn’t have an elevator.
A couple of things I would suggest to improve your customer's experience is to first ensure that the photos of the rooms are accurate. The room I checked in was not the same room in the photo on the website. Second, perhaps put in the exact dimensions of the bed. The bed was too small to fit an adult comfortably. The room was rather claustrophobic, to say the least.
I booked twin room for my adult son & myself only to be given a tiny, windowless room, with a small double bed, and an arrogant and rude landlady who had no interest or concern and had a this is what I've got, we've given out the twin room to earlier arrivals!! Attitude of you didn't book with us so take it up with expedia, shocking worse hotel I've ever gone to, just walked out and found an alternative right opposite, Il Castillo, ten times better in every way, and same price, I'm now fighting for a refund.