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Complejo La Cigüeña

4.0 star property
Unwind in style at this upscale hotel with lush gardens and poolside fun. Perfectly situated near the convention center.

Choose dates to view prices

Complejo La Cigüeña offers a family-friendly retreat with a breakfast buffet, coffee shop, and on-site restaurant serving al fresco meals. Take advantage of the garden, playground, seasonal pool, in-room WiFi and extended parking for an unforgettable stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥12,373
￥13,610 total
includes taxes & fees
May 25 - May 26

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About this property

Complejo La Cigüeña

  • Upscale family-friendly hotel connected to the convention center
  • Consider a stay at Complejo La Cigüeña and take advantage of a free breakfast buffet, a terrace, and a coffee shop/cafe. The on-site restaurant, Chill Out, offers breakfast, brunch, lunch, and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool
    • Free self parking
    • Extended parking, an area shuttle, and wedding services
    • A TV in the lobby, tour/ticket assistance, and luggage storage
  • Room features
  • All 54 individually furnished rooms have perks such as air conditioning, in addition to amenities like free WiFi and safes.
  • Other amenities include:
    • Memory foam beds, down comforters, and free cribs/infant beds
    • Bathrooms with rainfall showers and free toiletries
    • Private yards, refrigerators, and daily housekeeping

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July 01 to August 31

Frequently asked questions

Does Complejo La Cigüeña have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Complejo La Cigüeña?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Complejo La Cigüeña on May 25, 2026 start from ￥12,373, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Complejo La Cigüeña pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Complejo La Cigüeña?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Complejo La Cigüeña?

Check-out is at noon.

Where is Complejo La Cigüeña located?

This family-friendly Arganda del Rey hotel is located on a lake, 1.2 mi (2 km) from Las Lagunas de las Madres, and within 6 mi (10 km) of H2Ocio and Laguna del Campillo. Parque Warner Madrid and Faunia are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

7.8

Cleanliness

7.6

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 119 out of 302 reviews
Rating 8 - Good. 113 out of 302 reviews
Rating 6 - Okay. 41 out of 302 reviews
Rating 4 - Poor. 18 out of 302 reviews
Rating 2 - Terrible. 11 out of 302 reviews

Reviews

Verified

10/10 Excellent

Giuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, perfect getaway from the noise of the city. Breakfast was very good! We will be back!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

bathbunny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay with birds, rabbits, etc
Stayed 2 nights in May 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
I love the facility out of Madrid but very relaxing, clean and quiet, I will came back , I recommend for you and your family and friends
Stayed 1 night in Apr 2024
Verified

8/10 Good

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Very clean roomand the staff was very accommodating. I was here overnight and wanted to stay away from the city. Its a lovely complex but seemed neglected. You will need a car to get here...
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is in a lovely location on the outskirt of madrid (about a 30 min drive into the city center). It is peaceful, sounds of the classes around noon filled the air. I wish we stayed longer to truly have experienced everything it had to offer. As it was off-season, the pool was closed but was beautiful to see.
Fountain at the entrance
Seating area next to the admin office
Strolling one of the pathways
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

kuldip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good well kept property
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A rare gem. Not the kind of place I would normally stay on business, but we were on an industrial estate nearby and so chose here. The bungalows are big, comfortable and look exactly like the pictures. The campus is clean and expansive. It was winter so didn't experience the pool but it looked nice from afar. The restaurant serves close to Michelin starred cuisine. You must try the sashimi with rice. It was so good I had it twice. Highly recommended.
Verified

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Helpful receptionist. Excellent access to Madrid via Metro Line 9. Beautiful setting and comfortable, clean but very dark room with inadequate lighting. Also, there was a penetrating unpleasant smell that no amount of ventilation could eliminate.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Place in the Countryside...

Enjoyed a peaceful get away in the Countryside...
Stayed 1 night in May 2023
Verified

8/10 Good

Fereshteh

Liked: Amenities, property conditions & facilities
The property is very good and stuff are polite.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Nasrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine, i enjoyed everything in the hotel. Although it was a bit outside Madrid City. The location was a bit of the grid.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Anton

Liked: Cleanliness, staff & service
Outdated facilities, territory between bungalows is good, but anywhere outside feels like a construction zone. Breakfast is mediocre, but dinner is alright.
Stayed 6 nights in Aug 2024
Verified

6/10 Okay

Jorge

Disliked: Property conditions & facilities
Pool was dirty with a horrible mold smell.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Michael

Liked: Property conditions & facilities

Poor value compared to last year.

This was a very disappointing stay. We stayed here in mid April 2023 and got much better value, in terms of price, in terms of the type of accommodation we were allotted and the fact that there was a beginning of the season buzz about the place, while this year the athmosphere was very lifeless and bland.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

C

Disliked: Cleanliness, property conditions & facilities, room comfort

Run down complex with hardly any visitors/resident

Complex is very run down. Pull had been shut for months and was green. Cabins had awful smell which didn’t leave with all the windows open.
Stayed 1 night in May 2023
Verified

8/10 Good

Mike

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Potential to be excellent but poor condition

Potential to be a really lovely place to stay. The lodges are in nice gardens and are clean and spacious. Short drive from Madrid and you are in the country. Nice lake and beach. However, the site is filthy - empty water bottles strewn everywhere, litter in poinds and on paths, broken equipment everywhere. Does not give any confidence that the owners care too much. A big shame because it could be lovely with a bit of effort
Stayed 1 night in May 2023
Verified

2/10 Terrible

Marco

Disliked: Cleanliness, property conditions & facilities, room comfort

No SPA!!!

I booked this structure because of SPA service… actually there’s none. It’s the second time I book a structure on hotels.com with SPA filter and in the end there’s none, Hotels.com have to check if it’s true or not, I’m disappointed with hotels.com I’m thinking of goi ng back to booking
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Ivo José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo genial
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Anabel

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Las cabañas son cómodas y amplias, ideales para descansar y desconectar, alejadas de la masificación de la ciudad. Como único detalle del alojamiento, el armario es pequeño en relación con la amplitud de la habitación, especialmente si la estancia es de varios días. A mejorar, la higiene y la atención en el restaurante del complejo. A la salida encontramos un salvaslip usado sobre la madera de una de las camas donde iba a dormir mi hija, algo totalmente inaceptable. Además, al pedir la cena en el restaurante del complejo e intentar preguntar por el menú del día siguiente, una camarera mostró una actitud poco profesional, resoplando porque parecía molestarle que le habláramos, ya que estaba pendiente de su teléfono móvil. El sitio tiene potencial, pero estos detalles lo desvalúan.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Las opciones del desayuno muy buenas.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Chambres spacieuses, très propres, le personnel serviable et aimable. Petit déjeuner copieux.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

DENIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es el mejor hotel en el que hemos estamos en España, la atención insuperable, el servicio de excelencia, el desayuno fantástico. Sin duda alguna lo recomiendo y lo repetiremos. Muchas gracias
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

IGNACIO

Trato profesional y amable. Comida estupenda y una atmósfera muy agradable. Solo recomendaría mejorar un poco el mantenimiento de las instalaciones pero no es un drama
Stayed 1 night in Nov 2025