While the staff were friendly and very helpful they were let down by the facilities.
We had a standard room so don’t expect the world but in a twin room there were only 4 coat hangers and 2 small bedside draws. No other draws or storage.
A microwave wave is provided but no cutlery, plates or bowels so unless you can heat in a cup and eat with your fingers - good luck.
The internet was nonexistent. Able to connect in the hallway but lost connection on entering the room. Able to get a perfect connection while out walking one street over though!
Somewhat disappointing I must say.
Derek
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Sherona
カップルで旅行
2024 年 2 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic stay here and lovely south african lady at reception.
Sherona
8/10 (良い)
Helle
家族旅行
2024 年 1 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dejligt hotel - ønsk dog ikke ekstra opredning
Vi kom sent og havde en dejlig overnatning på stedet. Vi gjorde brug af den restaurant, der lå i tilknytning til stedet. Maden var dejlig der men der var simpelthen så koldt, at vi skyndte os at blive færdige. Det eneste der virkelig ikke spillede, var den ekstra opredning. Det var en forfærdelig seng. Men er man 4 personer, er der intet at komme efter.
Helle
2023 年 12 月に 1 泊滞在
6/10 (普通)
Linda
2024 年 1 月 20 日
良かった点 : スタッフとサービス
Linda
2024 年 1 月に 1 泊滞在
4/10 (不満)
Cherrie
家族旅行
2024 年 1 月 16 日
Furniture was ripped in lounge-tv in lounge didn’t work - paint peeling in ensuite- this was meant to be an executive apartment- certainly significantly below standard.
Cherrie
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Andries、Moranbah
2024 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel, clean and safe
Andries
2023 年 12 月に 4 泊滞在
2/10 (非常に不満)
Venesa
家族旅行
2023 年 12 月 31 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The receptionist was lovely. The room was sub standard for the price. It stunk of bleach, coming from bathroom sink. The tiles had dirty work boot prints all over them. The fans were covered in thick dust. The room was hot upon arriving and didn't seem to cool down. The bedrooms had better aircon. The balcony had 2 chairs and 1 small table. Room was booked for 3 people and slept 4. The dining table had rust and long time grim under glass. Only one of the 2 keys given to us worked. The pool has rubbish all around it. Loads in the garden beds.
On the plus side the beds were comfortable. For the price, I would stay elsewhere.
Venesa
2023 年 12 月に 1 泊滞在
8/10 (良い)
Tricia
家族旅行
2023 年 12 月 9 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Myself and my family find the oaks very comfortable and ideal to convenience
But each time we had been there the quality of furniture and repairs needed makes it quite questionable for the value of money I spend to stay there