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Nalepomara Lodge

3.0 star property
Travelers immerse themselves in nature at this national park lodge, where a restaurant serves delicious meals and a pool offers relaxation alongside morning coffee

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Nalepomara Lodge is a perfect base in a national park. Guests enjoy a complimentary breakfast buffet, daily manager's reception, and outdoor pool. Public areas offer WiFi, and the on-site cafe serves coffee all day.

Reviews

3.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Restaurant
  • Business services
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Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 5:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

1 total pets

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Free WiFi in public areas is limited to 30 minutes per day

Frequently asked questions

Does Nalepomara Lodge have a pool?

Yes, this property has an outdoor pool.

Is Nalepomara Lodge pet-friendly?

Yes, this lodge allows pets (limit 1 total).

How much is parking?

Self parking is free at this property.

What time is check-in at Nalepomara Lodge?

Check-in start time: 10:00 AM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Nalepomara Lodge?

Check-out is at noon.

Does Nalepomara Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 120 per vehicle applies.

Where is Nalepomara Lodge located?

Situated in a national park, this lodge is 15.1 mi (24.4 km) from Maasai Mara National Reserve.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

3.0

3.0

Cleanliness

2.0

Location

4.0

Staff & service

3.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SCAM. Hotel doesn’t exist

Scam artists. The hotel doesn’t exist in the location on the map. I was informed that it was in another place 2 hours drive away but when arriving there I was led on a wild goose chase. They took me to another hotel property where the manager lied about his name, claiming to be my contact when he was not, and they tried to extort me for much more money even though I’d already paid.
Stayed 1 night in Jan 2019
Verified

4/10 Poor

Mubeena

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not trust the management of this hotel.

We never made it to the lodge we booked. Despite repeated assurances via email and text through hotel.com that our booking was guaranteed , on our way to Masai Mara our driver received a call to divert us away from the original lodge Nalepo Mara which had a swimming pool to another lodge called the the Masai Ndovu Lodge which appears to be under the same management. This lodge had a broken pool limited WiFi and lodges which were not new. When I took the matter up with Josef he dismissed me by saying we had an upgrade. This lodge was definitely not an upgrade and given that we were now in difficulty had no choice but to accept the lodge, which incidentally cost the same as the one previously booked. The staff did their level best to please us but the surroundings were out of their control. I am not happy at all and will be taking up this matter with Hotel.com customer service upon my return to the U.K. hat is clear to me is that they clearly give our booking to others possibly at a higher price despite the fact we were on the road to the lodge when we were notified, which made it too late for us to change our plans or even contact Hotel.com
Stayed 2 nights in Aug 2019