2/10 (非常に不満)
Jennifer
2025 年 7 月 5 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Do not stay here
This is the worst hotel I have ever stayed at and we travel multiple times a year. It was listed as a hotel and spa with AC, WiFi, a pool and a spa. The pool was empty the spa closed for good, the WIFI said as so bad I couldn’t even co tact hotels.com for help and the AC was subpar that I was still sweating. It is next to a prison which is no big deal. I had to book another hotel for my duration. The island was booked that night so we had to go to the holiday in. Resort or stay there. Hotels.com has still not offered me a refund. I have asked them to take this property off the site and make sure of thier VIP properties in there future. I have been thinking about leaving hotels.com for booking.fom for some time and this may be the straw that broke the camels back. Please note that I have been a platinum member for years and I don’t need to stay at high end places. This has nothing to do with that. Do not stay here, unless they are charging to 10 bucks a night and you know the expectations. Not what you want for your trip to paridise
Jennifer
2025 年 6 月に 7 泊滞在