The upstairs beds are very old and extremely uncomfortable, while the 'single' bed in the room with bunk beds would only be suitable for a very small child. There are only 2, two-seater sofas in the lounge and they are very old, grubby and uncomfortable. All of pillows and duvets are extremely old and grubby too, with no pillow protectors used. There was dirt under both sofas. The oven is so old that most of the symbols have worn away, so you have to cook by guess work, particularly as the oven door will not shut! The cooking equipment is also old and damaged with ‘Teflon’ flaking off the pans. The fire exit was locked, there are no extractor fans in the toilet or bathroom and the downstairs toilet opens directly into the kitchen right by the table. In fact, anyone sitting there would have to move to allow access.
We had an emergency situation arise when the door lock broke and we were locked out with 3 small children. Communication was a nightmare and no-one would speak to us. All communication was by text and we were given no indication as to how long we would be expected to wait for help.
Overall, a very disappointing experience and definitely NOT worth the money we paid! Will not be booking again.