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"Excellent staff"

"Staff very friendly and easy check in close to shops restaurants and walking distance to Terminal 3. Very convenient "

"The airport shuttle was exacly at the meeting place. "

"The hotel was wonderful. Excellent service. "

"La Hotel Makati was incredible. I first checked in at the Fairmont, but the room was disappointing, so I switched to Shangri-La, which was the best decision. The staff was so welcoming. Erik's care and recommendations were spot on. Warren, our bellman, helped with all our luggage and made sure everything was perfect before heading back to the US. Our room was luxurious, and the views were amazing. Thanks to Moli, Mark, and Jerilyn for keeping everything perfect. Dining at The Circle, especially the breakfast buffet, was fantastic. Mama Belle and her team were so warm and inviting. The ladies at the Filipino dessert tables always made sure I had enough sweets. The bell staff was efficient and friendly, too. After the Fairmont experience, Shangri-La was just a breath of fresh air. Amazing service, kind staff, and luxurious rooms made it feel like home. I highly recommend it for anyone visiting Makati and can't wait to return!"

"Staff are courteous. So lucky to mingle with the owner of the hotel and family and they were so down to earth and helpful.The time they knew when our flight was cancelled, the staff did not hesitate to help us extend our stay. They offer the best room they have with a minimal fee for us not to worry looking for another hotel. What a superb customer service it is! "

"We’ll go back! "

"The staff is so great and kind."

"Clean "