4/10 (不満)
宿泊されたお客様
2024 年 9 月 28 日
気になった点 : 清潔度
Disappointing stay Villa Olive Tree
The villa is located in a quiet community, a 10 min drive from a charming harbour and convenient to Tivat airport. It is rural yet not too isolated. However, the overall impression of the property is a general air of poor attention to detail and poor basic cleanliness. For example, there is considerable dust and debris under beds and in corners, toilets are dirty and stained, many lightbulbs are missing, kitchen bin and drawers are dirty etc. Some furnishings are in poor condition (stained sofa, broken base of wardrobes). One of the upstairs bathrooms was unusable due to bad drain smells. We had no water supply for one evening plus one afternoon through to the following morning and had to use water from the swimming pool to wash. This was apparently due to a broken gasket on the water pump through which large volumes of water were leaking - a problem that existed before we arrived. This also led to a continuous very noisy pump throughout the day and night. We had high hopes for this property and location but were very disappointed.
宿泊されたお客様
2024 年 9 月に 10 泊滞在