ルラ ビル のリゾート

「Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...

「Beautiful view.」

「Very good」

「No toilet paper. Unit has moldy air conditioning units. Couldn’t sleep in bedroom. Checkin process was terrible. Self checkin which took 45 minutes」

「We liked its location in the lush greenery surroundings.」

「WARNING: SMELLY, DIRTY AND DISGUSTING ROOMS! SCAMMERS! The listing does not tell you that your check-in desk is actually a car inside a parking lot on the third floor! I know it’s hard to believe, but that’s the truth! Very difficult to find as well. Also, after the so-called check in, you need to walk through the parking lot go to the seventh floor, then walk through an open area to a different building. Each of those steps, you have to wait very long for the very dirty elevators also...

「I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team 」

「駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。」