「The staff was attentive and very quick to respond to my messages. My flight was delayed by 5 hours, and I ended up staying at the hotel for only about 3 hours. It was meant to be an overnight layover in Milan (original landing at 7:30 p.m. turned into past midnight), and with my connecting flight just 4–5 hours later, I even contemplated skipping the hotel altogether. Since it was too late for the free pick-up, I would have had to pay €35–40 for a taxi.
Still, the staff (Celeste) stayed up late...
「Although it is located right next to Milan Marpessa International Airport, it is surrounded by lots of greenery and the quiet natural environment was soothing to the soul.
I was amazed by the quality of the Italian food and wine served in the restaurant.」
「Hotel familiare con camere ristrutturate, parcheggio e piccolo giardino privato. C'è anche un ottimo ristorante proprio di fronte l'hotel. Buona la colazione. Consigliato! 」
「Chambre grande, spacieuse et confortable.
À proximité des lacs d'Orta et majeur.
Parking devant la porte de la chambre.
Enceinte sécurisée
Buffet petit-déjeuner varié.
」
"The staff was attentive and very quick to respond to my messages. My flight was delayed by 5 hours, and I ended up staying at the hotel for only about 3 hours. It was meant to be an overnight layover in Milan (original landing at 7:30 p.m. turned into past midnight), and with my connecting flight just 4–5 hours later, I even contemplated skipping the hotel altogether. Since it was too late for the free pick-up, I would have had to pay €35–40 for a taxi.
Still, the staff (Celeste) stayed up late trying to reach me via WhatsApp and phone calls to confirm my arrival time. I truly felt he went above and beyond, especially considering this was a non-refundable booking (and he probably also needed to arrange the 4 a.m. airport drop-off). In the end, I did take a cab to the hotel, managed a couple of hours of rest, and I’m glad I did. Not to mention, they even left a breakfast-to-go in my room.
Although my stay was short, I would definitely recommend this lovely place to anyone looking for quiet accommodation and excellent customer service."
