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"ベッドが２階なのは、メリットデメリットありますが、楽しめました。"

"送迎がないと不便ですが、空港も近く必要なサービスは全て揃っています。"

"It is located near airport and staff is all kind:) Also breakfast is gorgeous! "

"スタッフの対応も良かったですし朝食も素晴らしかった。空港からのアクセスも良かった。"

"The staff was attentive and very quick to respond to my messages. My flight was delayed by 5 hours, and I ended up staying at the hotel for only about 3 hours. It was meant to be an overnight layover in Milan (original landing at 7:30 p.m. turned into past midnight), and with my connecting flight just 4–5 hours later, I even contemplated skipping the hotel altogether. Since it was too late for the free pick-up, I would have had to pay €35–40 for a taxi. Still, the staff (Celeste) stayed up late trying to reach me via WhatsApp and phone calls to confirm my arrival time. I truly felt he went above and beyond, especially considering this was a non-refundable booking (and he probably also needed to arrange the 4 a.m. airport drop-off). In the end, I did take a cab to the hotel, managed a couple of hours of rest, and I’m glad I did. Not to mention, they even left a breakfast-to-go in my room. Although my stay was short, I would definitely recommend this lovely place to anyone looking for quiet accommodation and excellent customer service."

"駐車場が足りない"

"マルペンサ空港、マルペンサエクスプレスの駅に直結していてとても便利。ホテルの敷地が広く、部屋までなかなか辿り付かないのだけが唯一の難か？最初に泊まった時は、夜遅く時差ボケの頭で迷ったが、今回は2回目で問題なかった。 廊下に敷いてある厚手の絨毯の上をスーツケースの車輪が滑りにくいが、音を和らげるためなのだろう 部屋が広く、ベッドの寝心地がとても良い。今回も出発が早く、滞在時間は長くなかったが熟睡できた。このベッドが非常にありがたい。照明も居心地が良く、朝食を取るなどゆっくり過ごせなかったことだけが残念。"

"Fair"

"long wait for a shuttle from MXP to the hotel."