The smell in my room was so bad, it seemed to be from the shower drain, I did not sleep as a result. I told the desk in the morning and they didn't charge me for my dinner and breakfast, a total of 30 pounds. My room still cost 108 pounds, and they also charged me 70 pounds to hold my credit card but didnt deduct it from the room rate. Also the lift was broken and my room was in the 2nd floor. The tables in the dining room are sticky, either need refinishing or a good clean.
Catherine
2024 年 5 月に 1 泊滞在
8/10 (良い)
MARTIN STEPHEN
カップルで旅行
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Other than noisey (outside). The hotel is great and the majority of staff couldn't have been more helpful
MARTIN STEPHEN
2024 年 5 月に 1 泊滞在
4/10 (不満)
Hubert
出張
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Ancient hotel on 3 floors. Charming, but our stay as handicapped guests was destroyed by unannounced fact the lift didn't work. Had to hand carry 8 bags up a steep, narrow, winding staircase....totally irresponsible of owners. At a minimum owners should warn elderly about conditions.
Hubert
2024 年 5 月に 3 泊滞在
6/10 (普通)
Louise
2024 年 4 月 29 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Depressing
Louise
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Sally
家族旅行
2024 年 4 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The mixture of modern and old within this building and the decor has been so well done; bringing both chracter and comfort. There is so much to do within the surrounding area, such as Ludlow Castle, Church, Museum, nature walks and an abundance of shops and nice restaurants and all within walking distance of the hotel. The staff are friendly, helpful and approachable. We will be staying here again! Thank you for a lovelt stay.
Sally
2024 年 4 月に 1 泊滞在
8/10 (良い)
Anthony
2024 年 4 月 24 日
Anthony
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Alison
2024 年 4 月 24 日
良かった点 : 設備とサービス
An interesting hotel with charm and history
Alison
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Henry
カップルで旅行
2024 年 4 月 23 日
良かった点 : 設備とサービス
Very helpful staff. Lovely big room. Amazing food in the restaurant.