Hotel Falken in Old Town Lucerne is a perfect base for exploration. Guests unwind at the on-site bar and restaurant, connect via in-room WiFi, and use luggage storage. Chapel Bridge and KKL Lucerne are within easy walking distance.
Located on a lake, Hotel Falken is in Old Town Lucerne neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Entlebuch Biosphere and The Swiss Path, while Swiss Transportation Museum and Museum Sammlung Rosengart are cultural highlights. Natur-Museum and Spiegellabyrinth are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Lucerne travel guide
6004, LU, Lucerne, Falkengasse 4-6
What's nearby
Hertensteinstrasse
1 min walk - 0.1 km
Lucerne Town Hall
2 min walk - 0.2 km
Chapel Bridge
3 min walk - 0.3 km
KKL Lucerne
6 min walk - 0.6 km
Lake Side Promenade
6 min walk - 0.6 km
Getting around
Lucerne (QLJ-Lucerne Train Station)
7 min walk
Zurich Airport (ZRH)
65 min drive
Restaurants
Confiseur Bachmann AG
2 min walk
Rathaus Brauerei
4 min walk
Zum Weissen Kreuz
3 min walk
McDonald's
2 min walk
Tchibo
2 min walk
About this property
Hotel Falken
Hotel near Swiss Transportation Museum
Hotel Falken provides amenities like a bar and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
Self parking (surcharge), express check-out, and multilingual staff
A front-desk safe, ATM/banking services, and an elevator
Tour/ticket assistance, smoke-free premises, and luggage storage
Room features
All guestrooms at Hotel Falken feature comforts such as free WiFi and safes.
Extra amenities include:
Bathrooms with showers and free toiletries
Ceiling fans, limited housekeeping, and desks
Awards and affiliations
The property is a member of Historic Hotels of Europe.
Self parking on site (CHF 29 per day; includes in/out privileges)
Food and drink
A bar/lounge
A restaurant
Conveniences
ATM
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Housekeeping (once per stay)
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Outdoors
On a lake
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
3 floors
Built in 1888
Smoking not allowed
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
More
Ceiling fan
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 8:00 PM
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
The front desk is open Monday - Saturday (3:00 PM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, key retrieval
Pets
Pets allowed for an extra charge of CHF 25 per pet, per night
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.50 per person, per night
We have included all charges provided to us by the property.
Optional extras
Self parking fee: CHF 29.00 per day (in/out privileges)
Nearby parking fee: CHF 29 per day
Pet fee: CHF 25 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Falken Hotel
Falken Lucerne
Hotel Falken
Hotel Falken Lucerne
Falken Luzern Lucerne
Hotel Falken Luzern
Falken Luzern Lucerne
Hotel Falken Hotel
Hotel Falken Lucerne
Hotel Falken Hotel Lucerne
Frequently asked questions
Is Hotel Falken pet-friendly?
Yes, pets are allowed at this property. There's a required deposit per night.
How much is parking?
Self parking is available for CHF 29.00 per day.
What time is check-in at Hotel Falken?
Check-in start time: 3 PM; Check-in end time: 8:00 PM.
What time is check-out at Hotel Falken?
Check-out is at noon.
Where is Hotel Falken located?
Located in Old Town Lucerne, this hotel is steps from Hertensteinstrasse and Saint Peters Church. Rosengart Collection and Lucerne Town Hall are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 7 minutes by foot and Lucerne Station is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Falken Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Unterkunft war für unsere Bedürfnisse sehr gut gelegen sauber und dier Empfang sehr freundlich und hilfsbereit.
Daniel
Stayed 1 night in Aug 2021
8/10 Good
Verified traveler
Aug 9, 2021
Liked: Cleanliness, staff & service, amenities
Super
Verified traveler
Stayed 1 night in Jul 2021
4/10 Poor
Verified traveler
May 14, 2021
Liked: Cleanliness
Disliked: Staff & service, room comfort
Miserables Check-In, extrem unfreundlich!
Wir hätten einen Parkplatz zur Verfügung vom Hotel aus den wir bezahlen müssten. Wir sind um 14:30 angekommen, Fahrt zum Hotel nicht möglich. Also ist jemand ausgestiegen und zum Hotel gelaufen -und gefragt. Leider war die Antwort wir sollen in einem Parkhaus parkieren. Ca. 14:45 wollten wir einchecken, aber die Person welche das Check-In im Griff hat, war nicht da! Uns wurde mitgeteilt dass Sie ab ca. 16:00 kommen würde, also sind wir was essen gegangen, um 16:45 waren wir wieder vor Ort, uns konnte immer noch niemand einchecken, gewartet bis 17:30! Dann hat es endlich geklappt, nachdem die Klapperkiste am Empfang Mal funktioniert hat, Dauer ca. nochmals 10min. Im Zimmer angekommen, klein -und sauber wegen Location -und Preis ist das ja noch OK, aber ganz abdunkeln liess sich das Zimmer nicht, wir wollen am nächsten morgen nicht um 6:00 von der Sonne geweckt werden. Nach reichlichem überlegen, haben wir dann um 19:30 ausgecheckt. Eine Entschuldigung haben wir NICHT erhalten, die Taxen für die Uebernachtung haben wir NICHT erhalten. Nach knapp 1 Woche hatt sich auch niemand mehr bei uns gemeldet. Bei allem Respekt, Ihr seid eine Schande für die Buchungsportale, den anderen Hotels in der Gegend -und für Eure Stadt!
Verified traveler
Stayed 1 night in May 2021
8/10 Good
Axel
Jan 20, 2021
Liked: Cleanliness, staff & service
Disliked: Room comfort
Gute Lage - Fairer Preis - schlimme Betten
Der Preis für die Lage war vollkommen OK. Die Zimmer sind sauber und Ordentlich. Zwei Sachen sind doof:
1.) die Betten sind ein Katastrophale und untragbar selbst für zwei Sterne
2.) keine Badehandtuch sondern nur zwei kleine Mini Handtücher
Ansonsten freundlicher Service und Top Lage
3 ème étage et un froid glacial dans la chambre durant toute la nuit. J’aurais mieux fait de dormir dehors, dans le froid, ça n’aurait rien changé.
La personne « sur place » n’était même pas sur place pour que je puisse me plaindre.
C’est sûr, je n’y retournerai plus jamais.
Die Unterkunft ist sauber und zweckmässig eingerichtet. Sie ist nahe beim Bahnhof und auch der Kappelbrücke. Je nach Wochentag ist es ruhiger oder etwas lauter.
It is better to sleep at platform then staying in hotel falken..it is a restaurant which is now converted into hotel rooms.. It is so pathetic and small and smelly. Rooms and corridors were stinking badly, there were spider webs in our room, beds were so uncomfortable that we couldn’t sleep whole night, room itself is very suffocated.. they have old ages Manual heaters in there Rooms which make noises like hell and so you Can’t sleep with turning them on. Overall, never never chose to stay in hotel falken, specially if you are travelling with family.
Kirti
Stayed 1 night in Nov 2019
6/10 Okay
Verified traveler
Oct 8, 2019
Airbnb-like hotel but found it ok and not bad
was a bit surprise that it's more like an AIRBNB than an actual hotel. We had to go walk around the corner to get to the room (or should i call apartment). Nonetheless, my wife and i found it to be OK and location was great - close and walking distance to all especially the the main train station. if you are looking for a budget friendly stay in lucerne and dont mind living in an apartment-like atmosphere - i would recommend this place
Verified traveler
Stayed 2 nights in Oct 2019
6/10 Okay
Maria Grazia
Oct 7, 2019
Standort super! Käse-Fondue-Raclette leider zu stark im gesamten Hotel ;-(
Maria Grazia
Stayed 1 night in Oct 2019
8/10 Good
Verified traveler
Oct 4, 2019
Liked: Cleanliness, staff & service
Close to shopping district. Smell from restaurant permeated throughout entire hotel
This was the worst hotel I have ever stayed. Bed bugs in my daughters room. No one answered her multiple phone call during the night to remedy the situation. Absolutely horrible.
Margaret
Stayed 1 night in Oct 2019
4/10 Poor
Verified traveler
Sep 8, 2019
Liked: Staff & service
Wir haben ein Zimmer für 2 Pers. bestellt. Es war ein DZ aber nur hergerichtet für 1 Person (Duvet und Tücher).
Verified traveler
Stayed 1 night in Sep 2019
6/10 Okay
Rikke
Sep 7, 2019
Liked: Staff & service
OK - inkl ostelugt
OK til en overnatning eller to. Dog led ostelugt fra fonduerestauranten
Very small and congested room, beds were terrible. Smell of food, as restaurant below was annoying. To come out of standing shower was risky. Front desk only from 11am to 9 or 10 pm so if you are late in check in you may loose your reservations even. Overall it was bad experience and will not recommend to anyone.
we booked one room with four regular twin beds not bunk beds and they gave us bunk beds, there was barely any space to put our stuff and walk around. The bathroom there was barely any space to stand and shower also it was dark and dirty. No aircondition it was really hot. the pictures were probably fake on the wbsite, no toiletries, the bathroom door didnt even close, it was dark and dingy. Will not book this hotel ever again, worst experience, its all lies on the website when you book, its totally different when you go there.
Situé en rue piétonne très passagère,
Pas pratique pour décharger les bagages si vous venez en voiture,
Place de parking extérieure assez loin
La chambre est un appart situé dans un autre bâtiment,
Pas de ménage entre les nuits et ascenseur sans sécurité (pas de protection entre la cage et les portes de palier
Personnel assez peu dispo car ils gèrent aussi le restaurant
Baptiste
Stayed 2 nights in Aug 2019
4/10 Poor
Verified traveler
Aug 9, 2019
Disliked: Cleanliness, staff & service
Ein reines Chinesen Hotel. Das Personal spricht kein Wort Deutsch und andauernder Käsegestank